Front of House Supervisor

2 days ago

Epping VIC, Australia Seoul Garden BBQ Buffet Full time $60,000 - $80,000 per year

Restaurant Supervisor – Epping

We're looking for an experienced and motivated Restaurant Supervisor to join our team at Epping. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading a team to deliver excellent service, we'd love to hear from you.

What We Offer

Full-time position (38 hours per week)

Hands-on training across all sections of the restaurant

Supportive team culture with opportunities to grow

A dynamic, fast-paced workplace where no two days are the same

Career progression: An Assistant Manager role will soon be opening, and we will be selecting from among our Supervisors

What You'll Do

  • Supervise daily front-of-house operations to ensure smooth and efficient service
  • Lead and support staff during shifts, delegating tasks as needed
  • Provide excellent customer service and handle feedback or complaints professionally
  • Assist with training, mentoring, and motivating team members
  • Ensure cleanliness, safety, and compliance with food handling standards
  • Monitor stock levels and assist with ordering when required
  • Be flexible to step into different roles (bar, reception, floor) as needed
  • Support rostering and staff coverage when last-minute changes arise

What We're Looking For

  • Strong management and leadership skills with prior supervisory or team-leading experience in hospitality
  • Solid understanding of restaurant front-of-house operations
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to stay calm under pressure
  • A positive team player with great attention to detail
  • Full-time availability with flexibility to cover shifts when required
  • Strong observation skills to spot service issues and opportunities for improvement
  • A curious mindset with the willingness to learn and adapt
  • Knowledge of health, safety, and hygiene practices is highly regarded

Training & Development

You'll receive one month of structured training, where you'll learn all areas of the restaurant, including:

  • Bar – Basic drinks, opening/closing procedures, and stock control
  • Reception – Reservations, walk-ins, and customer greetings
  • Floor – Service standards, section management, and guest flow
  • Cash Handling – POS usage and daily reconciliation
  • Team Leadership – Supervising and supporting staff during service

After your training, you'll have a 2-week period to demonstrate your skills by running the team with more independence. This is your chance to show initiative, build confidence, and step into a leadership role with less direct supervision.

Ready to take the next step in your hospitality career? Apply now and join our Epping team

Job Types: Full-time, Part-time

Pay: From $60,000.00 per year

Benefits:

  • Employee discount
  • Free food

Experience:

  • Restaurant management: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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