Intelligence Analyst

7 days ago

Sydney, Australia Procare Group Full time

Join a leading national provider of insurance risk and solutions services
- Ongoing support from a stable & committed national management team
- Take the next step in your career and lead a successful, growing division

Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

A unique opportunity has arisen to fill a senior role in a growing Desktop & Intelligence Division. We are seeking a permanent full time
**Team Manager** to lead our
**Desktop Investigations **division in
**Sydney**, based out of our Head Office in
**Alexandria**. Your role will involve managing a team of 10 Desktop & Intelligence Analysts, advancing their professional development & training, hosting team forums, and maintaining responsibility for the Desktop & Intelligence Portfolio.

**About you**:

- Experience with open-source intelligence databases & OSINT searching techniques;
- Demonstrated **team management** experience;
- Experience in the insurance industry - Workers Compensation, Cyber, Fraud or General Insurance would be** preferable;**:

- **Strong customer service ethic is a must**, through managing internal and external stakeholders;
- A drive for **divisional growth**, including an ability to prepare internal management reports and external reports in line with our SLAs and client requirements;
- Support & assist all staff in their roles and identify opportunities to enhance operational performance of the team; and
- Excellent organisational skills, ability to work with others effectively to obtain desired outcomes.

**What We Offer**:

- Excellent remuneration package;
- Welcome pack on commencement and the latest equipment including laptop and mobile;
- Internal career progression pathways and a tailored professional development plan;
- Opportunity to work closely with Directors, State & Divisional Managers;
- Access to our external Employee Assistance Program;
- Novated lease, purchased leave and salary sacrificing options;
- Paid parental leave; and
- A comprehensive induction and thorough training in our Desktop systems.

**Why Procare?**
- A genuine and friendly working culture where our people are valued;
- Volunteer to give back to the community;
- A genuine commitment to your work life balance; and
- Social Club and quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and more

If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you

For more information,

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