Program Assistant

**Program Assistant - Allied Health Reception and Administration**

**Permanent part time - 4 days per week**

**$29.57 per hour**

**About Grampians Health**

Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.

**About the role**

As a Program Assistant you support clients/consumers along their allied health-care journey, by providing first class customer service. You are part of a small team of "PA's", working collaboratively to achieve these goals.

**Key Responsibilities**:

- Provide administration and client focused customer service.
- Provide comprehensive administrative support.
- Develop and maintain efficient work processes for the programs you support.
- Work autonomously under limited supervision.
- Participating in continuous quality improvement of the services provided where appropriate.

**Skills and experience**:

- Administration and customer service experience
- Excellent communication and interpersonal skills
- Highly developed word processing skills with strong knowledge of the Microsoft Office suite
- Well-developed organisational skills and the ability to prioritize and work
- A certificate in Business Administration (desirable but not essential)

**Grampians Health Culture & Benefits**

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to discounted health club membership
- Staff rewards and recognition programs

**Ballarat Region**

Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes.

**How to apply**

Click **APPLY** or contact Sam Canny, Co-ordinator, Program Assistants on 5320 3700 for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._

**Selection Criteria**
- Essential : Please outline your previous administration and customer service experience, and how you believe it sets you up for success in the role
- Desirable : Describe your understanding of privacy and confidentiality principles, including examples of how you have applied them in the workplace if possible
- Essential : Please describe an example of your work that illustrates your organisational skills and your ability to prioritise and work independently / with mínimal supervision
- Essential : Please provide an example that illustrates your excellent communication and interpersonal skills, and your ability to develop and maintain relationships with members of the general public or stakeholders external to an organisation you've worked for.
- Desirable : Do you have a certificate in business administration or similar?
- Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.