Trainee Factual Investigator

4 days ago

Sydney, Australia Procare Group Full time

Do you want to become an Insurance Investigator?
- Do you want to work for a leading national provider of investigation services?
- This is a unique opportunity to start a successful career

We are seeking a motivated and high performing individual to work within our Investigations team As a
**Trainee Factual Investigator** you will work closely with our Investigations team in the day to day operations of our division. This will include training with our experienced investigators to become a fully licenced Insurance Factual Investigator.

Daily responsibilities of the Trainee Factual Investigator include supporting the preparation and writing of formal reports and documents for our clients, reviewing investigator field notes, carrying out enquiries and professional daily liaison with clients and investigators. In addition, general office ad-hoc administration duties as required.

This is a full time role.

**We offer**:

- A genuine and friendly working culture where our people are valued
- An excellent remuneration package;
- A comprehensive induction and thorough training in our case management systems and processes;
- Access to our external Employee Assistance Programme;
- The latest tools - Surface Pro & iPhone;
- Our commitment to your work-life balance, with flexible working;
- Monthly and quarterly staff celebrations and awards as well as our annual events such as our Procare Group Charity Cricket Day, company-wide Christmas & end of financial year parties and more;
- An individually tailored professional development plan to become a fully licenced Insurance Investigator with regular training & development opportunities;
- Ongoing opportunities for career progression to a National level.

**About you**:
You must possess the following key attributes:

- Proven administration experience (1-2 years).
- An interest in investigations and/or law enforcement.
- Excellent writing skills, grammar, spelling and report preparation abilities.
- Strong computer skills (Microsoft Office).
- Time management and organisational skills.
- Great customer focus and dedication.
- A meticulous eye for detail and accuracy.

**About us**:
From a family-started company to an ever-growing national business of 25 years, we’re committed to being the most respected national insurance risk and solutions business in Australia.

We value our people and know that fantastic talent is the only way to shape our future success We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.

We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

If you want to make a real difference, love a fast-paced work environment and have a key focus on service delivery and outcomes, this would be a fantastic opportunity for you

**We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

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