Operations & Compliance Manager - Adult Learning & Rto

4 days ago

Docklands, Australia Gowrie Victoria Full time

Drive smooth operations and ensure RTO compliance in a role that shapes the future of adult learning

Join Gowrie Victoria, a not-for-profit leader in early learning for over 85 years, and take a pivotal role in shaping adult learning programs while keeping our RTO compliant and thriving. This hands-on role will see your expertise in day-to-day operations and regulatory compliance directly influence the success of our programs and the growth of early childhood educators.

Our strength is our culture, built on genuine curiosity. We encourage our people to ask questions, be reflective, and bring their authentic selves to work. This fosters continuous learning, improvement, and achievement of our shared purpose - championing excellence in early learning.

**About the Role**

You will oversee the operational side of adult learning programs, managing data, reporting, and system administration to ensure administrative, financial, and learner systems run smoothly. You will also manage RTO compliance, implementing and monitoring policies and procedures to meet all regulatory requirements and supporting audits and reporting.

Key responsibilities:

- Manage operational tasks, learner systems, and reporting to support program delivery
- Ensure compliance with ASQA Standards, VET Quality Framework, Skills First contracts, and Victorian VET Student Statistical Collection Guidelines
- Implement and refine policies and procedures to meet regulatory obligations
- Support audits, regulatory reporting, and system updates

Your work will directly support high-quality accredited programs and contribute to the success of students and the broader team. This role offers flexibility, allowing full-time or part-time work with remote working options.

**About You**

To be considered, you will have;
- ** Proven experience in an RTO,** with strong knowledge of ASQA Standards, VET Quality Framework, and funding contract management (e.g., Skills First)
- Demonstrated ability to implement and monitor compliance policies and procedures
- Strong operational knowledge of RTO systems (e.g., SVTS, Epsilon, ADMs, **VETtrak**) and experience managing administrative, financial, and data systems efficiently
- Excellent communication and relationship-building skills, able to collaborate effectively across teams and with external stakeholders

**Does this sound like the place for you?**

Please provide a brief cover letter describing how you meet the Key Selection Criteria.

Gowrie Victoria is an equal opportunity employer and a child safe organisation.

You must have a legal right to work in Australia, pass an employee Working With Children Check and National Police Check.

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