Application Support Specialist

4 days ago

Sydney, Australia Talent Web Full time

Title:

- Application Support Specialist

Location:

- Sydney

Length:

- Contract 6 to 12 contract, with a view to go perm for the right person.

Must be based in Sydney as will be required to go in to the office at least 3 days a week.

Background:
Key Responsibilities:

- Responsible for ensuring the smooth running of production futures and options Electronic Trading global platform
- Providing the highest level of service managing day-to-day support of all the front-office trading systems, including, client connectivity, order management systems, algorithmic trading, Direct Market Access and High Frequency Trading for co-location flows.
- Located on the trading floor you will be required to maintain a high level of decorum to interact closely with regional and global business users, as well as other groups in Technology, to ensure issues are addressed and communicated in a timely manner to meet agreed SLA’s.
- Managing and resolving outages as efficiently as possible with a demonstrated ability to maintain communications with all stakeholders until resolution.
- Driving operating procedure excellence in incident management, change management and problem management
- Proactively identifying potential production issues across the Electronic Trading stack and determining areas for continuous improvement

Key Requirements:

- 7+ years working experience in a similar role.
- Educated to degree level in engineering or science discipline.
- Experience working within production support within a financial services organization.
- Good system knowledge of Unix/Linux, Messaging Middleware (MQ, EMS, RV), market data, Oracle and networks.
- Familiar with UNIX shell scripts, Python and Perl would be an added advantage.
- Familiar with FIX protocol.
- Strong analytical, problem solving and troubleshooting skills. Experience with FIX Protocol, troubleshooting experience in direct market access, high frequency trading and algorithmic trading.
- Knowledge of Asia F&O markets behavior (e.g. OSE, HKFE, SFE, SGX, KFE)
- Proactive, has initiative, diligent, hardworking. Willing to learn.
- Team player as well as being able to work independently, ability and experience in leading a team would be an advantage
- Excellent communication skills, verbal and written.
- Able to work under pressure in time sensitive trading environment.
- Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys and Tableau would be an added advantage.

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