Country Manager

5 days ago

Melbourne, Australia CAI Full time

**About CAI**:
CAI is a 100% employee-owned company established in 1996, that has grown year over year to nearly 750 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.

**Meeting a Higher Standard**:
Our approach is simple; we put the client’s interests first, we do not stop until it is right, and we will do whatever it takes to get there. As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:

- We act with integrity
- We serve each other
- We serve society
- We work for our future

With employee ownership, one person’s success is everyone’s success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially.

**Position Summary**:
This position is to acts as the Australia Country Manager for the Mission Critical team. Working with senior management and reporting directly to the APAC Regional Director, we shall perform our services to our clients, build up our profile, connect with clients and build on existing relationships. The CM will be trained, supported, and guided to be successful in this role.

**Responsibilities & Requirements**:

- Look for new opportunities for CAI Mission Critical to provide service and value to customers in the market
- Business development in the Australia region
- Complete RFP proposals and estimates in conjunction with CAI APAC Business Development Director and Regional Director.
- Participate in a variety of client-facing events, including meetings, trade shows, industry conferences, etc
- Work with the Regional BDM and marketing resources to act upon qualified leads, and to produce relevant, targeted materials to facilitate the sales process
- Seek opportunities to cross-sell and up-sell to the client by introducing additional solutions that will enable the customers success
- Review CVs and recommend employment of new staff. Staff removal will need to be in conjunction of the Regional Director
- Complete performance reviews for staff quarterly and development continuous development plans for each individual.
- Manage the projects budget to include all change orders.
- Manage projects and staff in progress and future projects as directed. This will include all contractual and financial aspects in conjunction with CAI management.
- Lead commissioning effort to achieve on time project handover in accordance with the customer requirements.
- Perform routine project Cost Performance reporting.
- Vendor Coordination and management as needed
- Support the design specifications review, manufacturer submittals, and project schedule documentation as needed
- Assist project teams with commissioning tasks and ensure deliverables are being tasked
- Engage with customers to ensure a positive experience, goal achievement, and schedule adherence
- Maintain and communicate internal project requirements and overall, Lessons Learned

CAI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society.

  • Country Road

    1 week ago

    Melbourne, Australia Country Road Group Full time

    As a Stockroom Assistant, you will work closely with your team in assisting to maximise sales through the effective management of all incoming and outgoing merchandise. Key responsibilities - Contribute to the smooth operations of the stockroom through effective management of stock and loss prevention - Managing the organisation and arrangement of the...

  • Country Road

    2 weeks ago

    Melbourne, Australia Country Road Group Full time

    The Role - Reporting to the regional manager, this is a senior leadership position within Country Road Victoria, leading the Country’s flagship location to succeed. Be responsible for the people and operational excellence of our specialty designed and built 5 star green rated store. Build a team that is empowered to exceed within the retail store and...

  • Country Road

    1 day ago

    Melbourne, Australia Country Road Group Full time

    The Role Reporting to the Regional Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and overseeing the Country Road Doncaster...

  • Country Road

    2 weeks ago

    Melbourne, Australia Country Road Group Full time

    The Role - Reporting to the Cluster Manager, this is a senior leadership position within Country Road Victoria, leading the Customer Experience within the national flagship location._ - A newly created Assistant Store Manager role with a focus on Customer and CRew - work alongside our Cluster Manager to build a better customer service experience daily, with...

  • Country Road

    2 weeks ago

    Melbourne, Australia Country Road Group Full time

    An exciting opportunity to join Country Road as we continue to grow and expand our retail network. Join our CRew in our new concession locations across Myer nationally and be a part of the most admired Australian Lifestyle house of brands. As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences...

  • Country Road

    6 days ago

    Melbourne, Victoria, Australia Country Road Group Full time $90,000 - $120,000 per year

    As a Cluster Manager, you will be responsible for delivering the Cluster's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.Key responsibilitiesDrive a customer centric culture, creating a warm and meaningful in...

  • Country Road

    7 days ago

    Melbourne, Australia Country Road Group Full time

    The Role Reporting to the Cluster Manager, this position is responsible for delivering the departments financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the department and the retail store as a whole. Key...

  • Country Road

    3 days ago

    Melbourne, Australia Country Road Group Full time

    We are searching for a Boutique Manager who is passionate, dynamic and inspiring. A leader in the business who has a thorough understanding of fashion, and how to inspire their team to create a memorable and lasting customer experience. Who you are? - Has a passion for styling and experience in delivering modern and timeless wardrobe solutions - Ability to...

  • Country Road

    1 week ago

    Melbourne, Australia Country Road Group Full time

    As a Store Manager, you will be responsible for delivering the stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed. Key responsibilities - Drive a customer centric culture, creating a warm and meaningful in...

  • Change Manager

    7 days ago

    Melbourne, Australia Country Road Group Full time

    **Job no**: 998423 **Work type**: Full-Time **Location**: Melbourne - CBD & Inner **Categories**: Human Resources, Strategy & Business Development We have a newly created Change Manager role that is a pivotal part of our Country Road Group transformation. The Change Manager is responsible for leading the implementation of key strategic change initiatives...