Country Road
1 week ago
As a Cluster Manager, you will be responsible for delivering the Cluster's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.
Key responsibilities
- Drive a customer centric culture, creating a warm and meaningful in store experience
- To drive sales, profit and productivity, by ensuring the achievement of all targets as set by the business
- Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen
- Inspire and empower your team through collaborative leadership, training and development
- Adhere to all company behaviours, policies and procedures
- Embody our key cultural values of;
Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.
Attributes you possess
- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
- Proven experience in managing a retail, hospitality or similar business
- Ability to manage budgets, interpret financial reports and generate efficient rosters
- Experience in managing the performance, productivity, training and development of a large team
- Operational excellence, experience with stock control and visual merchandising
- Ability to build strong relationships with stakeholders across the business.
Why work for us
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.
About us
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
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