Retail Manager

6 days ago

North Sydney, Australia Antica Dining Full time

**Retail Manager**
**Ciabatta & Co Pty Ltd (associated with Entrata Pty Ltd)**

North Sydney, NSW

Management - Store (Retail & Consumer Products)

Full Time

$76,515 - $79,515 per annum plus superannuation (commensurate with experience)

**About Us**

Entrata Pty Ltd is a well-respected hospitality business in Sydney, renowned for delivering exceptional Italian dining experiences. We are excited to expand our portfolio with the launch of a brand-new venue - Ciabatta Sydney, a boutique Italian-inspired deli offering premium imported cheeses, cured meats, sauces, artisan breads, house-made arancini, meatballs, pastries, and desserts. Ciabatta Sydney combines authentic Italian retail products with freshly prepared ready-to-eat food designed for busy professionals, local residents, and families.

We are seeking a Retail Manager to oversee the daily operations of Ciabatta Sydney. This is a full-time position (38 hours per week) based in North Sydney.

**Key Responsibilities**
- Organise and control the day-to-day operations of the Italian deli.
- Determine product mix, stock levels, and service standards across retail and ready-to-eat product lines.
- Supervise, roster, and train staff to maintain high service standards and compliance.
- Manage supplier relationships, purchasing, inventory, and stock control.
- Merchandise and maintain deli displays to maximise retail sales.
- Develop and implement marketing and promotional activities.
- Undertake budgeting, financial reporting, and daily cash reconciliation.
- Ensure compliance with food safety, workplace health and safety, and other regulatory requirements.
- Promote Ciabatta Sydney’s brand and deliver excellent customer service.

**Skills & Experience**
- Minimum 2-3 years’ experience in deli, food retail, or hospitality management (Italian food experience highly regarded).
- Diploma or higher qualification in Retail Management, or at least three years of relevant experience.
- Strong leadership, communication, supervision and customer service skills.
- Proven ability to manage stock levels, supplier relationships, purchasing processes and overall retail operations.
- Highly organised, sales-driven, and able to meet operational and financial targets.
- Knowledge of food safety compliance essential; Food Safety Supervisor Certificate desirable.

**What We Offer**
- Competitive salary aligned with experience and responsibilities.
- Opportunity to play a key role in launching and managing a brand new Italian deli under the Entrata Restaurant Group.
- Supportive, family-run hospitality group with a strong local reputation.
- Exposure to authentic Italian deli products and culture.

If you’re ready to take the next step in your career, we’d love to hear from you.

Pay: $76,515 - $79,515 per annum plus superannuation (commensurate with experience)

We look forward to welcoming you to the Entrata team.

Pay: $76,515.00 - $79,515.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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