Customer Service Officer
7 days ago
**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch West End Based
- Full time opportunity where you will be a valued member of the team
As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services
Day to day your key responsibilities will consist of:
- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance
**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:
- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems
This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks
**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
**How to Apply**
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
**Job Reference: BOQ02633
-
Customer Service Officer
2 weeks ago
West End, Australia Collection House Full timeWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...
-
Customer Service Officer
1 week ago
West End, Australia Collection House Full timeWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...
-
Customer Service Officer
2 weeks ago
West End, Australia Collection House Full timeWest End location a short walk from Cultural Centre and South Brisbane station - WFH hybrid flexibility for work-life balance and no weekends or late nights - Supportive training and career progression **About your new role** As an Account Representative, you'll listen to understand and support our customers through what are at times, complex financial...
-
Customer Service Officer
2 weeks ago
West End, Australia Collection House Full timeWest End location a short walk from Cultural Centre and South Brisbane station - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. We provide...
-
Customer Service Officer
5 days ago
West End, Australia Bank of Queensland Full time**About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Flexible workplace & Collaborative Team - Owner Managed Branch, West End based As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and...
-
Customer Service/administrator
6 days ago
West End, Australia Humanology Full timePerm. part-time position (25-35 hours pw) + growth & development opportunities - Thrive in a fun, supportive team & work with Australia’s best photographers! - Join an industry leader & work in Brisbane’s bustling & vibrant West End! Industry leader, Elite Photos, currently has a fantastic opportunity for a part-time Customer Service/Administrator to...
-
Customer Service/administrator
16 hours ago
West End, Australia Humanology Full timePerm. part-time position (25-35 hours pw) + growth & development opportunities - Thrive in a fun, supportive team & work with Australia’s best photographers! - Join an industry leader & work in Brisbane’s bustling & vibrant West End! Industry leader, Elite Photos, currently has a fantastic opportunity for a part-time Customer Service/Administrator to...
-
Customer Service Representative
6 days ago
West End, Australia KLDiscovery Ontrack Full timeOntrack Data Recovery are the world leaders in Data Recovery with 25 locations across 16 countries. Our clients range from home users with damaged phones and hard drives, right up to multi-national corporations with large complex data centres. As a Customer Service Representative, you will help to provide the communication between our customers and our team...
-
West End, Australia Credit Corp Group Limited Full timeConvenient West End location, close to public transport - WFH flexibility for work-life balance and no weekends or late nights - No collections experience required - Supportive training and career progression - gain a TAFE recognised Cert III and IV in Financial Services **About your new role** As a Customer Relationship Manager, you’ll be at the...
-
Customer Service
5 days ago
West End, Australia Collection House Group Full timeWest End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateries - WFH hybrid opportunities for work-life balance and no weekends - Supportive training and career progression + gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables...
