
Chapter Lead, Owned
2 weeks ago
**Do work that matters**
Lead transformative change at the intersection of media, data, and customer experience. This executive role shapes the strategic direction of CommBank’s owned media ecosystem, driving world-class customer experiences and enterprise-wide impact. As a senior leader, you will architect and operationalise the Group’s owned media vision—integrating strategic partnerships, technology roadmap, data infrastructure, and customer experience to elevate and deliver CommBank Connect as a market-leading retail media platform.
You will have responsibility for scaling our retail media division CommBank Connect to better leverage and improve the value of our owned assets. Critical to this role is stakeholder management and the ability to work closely and collaboratively with senior leaders across the Group and agency partners.
**Your key responsibilities**:
- Set and govern the strategic direction for CommBank’s owned media portfolio, aligning with enterprise objectives and market dynamics
- Champion technology and data strategy integration to enable scalable, compliant, and media delivery across all channels.
- Lead commercialisation strategy for owned media assets, driving sustainable revenue growth through strategic partnerships and technology roadmap.
- Establish tracking and measurement framework to assess value and attribution across marketing channels and capabilities.
- Oversee cross-functional program governance, ensuring alignment with Group risk, compliance, and financial frameworks.
- Unlock enhanced customer experiences through content, digital media and partnership experiences.
- Evaluate effectiveness of current owned marketing initiatives and lead the design of product, technology and service development in retail media to build market share and adoption with target markets.
- Oversee media sales and partnerships team and translate pipeline of opportunities to unlock performance at scale.
- Function as a member of the senior management team for strategic planning, implementation and leadership of owned media
- Responsible for capability uplift in retail media across Marketing
- Responsible to lead and inspire a team of owned media specialists through a clear articulation of vision and their contribution to Group objectives
- Responsible for the compliance, legal, risk management frameworks to successfully operationalise CommBank Connect within a banking ecosystem
- Responsible for effective financial management for owned media, ensuring spend to agreed guardrails and meeting revenue targets to unlock funding stage gates
**We’d love to hear from people who have**:
- A strategic senior marketing or media professional with proven leadership, influencing and facilitation capabilities
- Excellent analytical, planning and prioritisation capability
- Strong organisational skills with the ability to work independently in a dynamic, fast-paced environment
- Sound understanding of marketing channels and media mix, including paid, owned and retail media
- Strong commercial acumen with Marketing/Media or Digital experience
- Understanding of the media landscapes, specifically paid media, owned channels and partnerships experience
- Evidence of strong project management skills including time management and demonstrate ability to influence and negotiate with senior colleagues to achieve the positive outcomes
- Ability to use strategic planning and thinking to build and deliver advertising and marketing plans aligned to key target metrics
- Proven leadership experience with ability to inspire, motivate and define the future vision for the portfolio
- Entrepreneurial mindset with proven ability to drive innovation and growth at scale
**_Working at CommBank
- **
- At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. _
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 07/08/2025
-
UI Chapter Lead
3 days ago
Sydney, Australia Commonwealth Bank Full time**UI Chapter Lead** **Do work that matters** Join CommSec’s Digital and Customer Experience Chapter Area as our foundational UI Chapter Lead, working alongside talented Product and Interaction designers to reshape how millions of Australians engage with digital investing. This is a unique opportunity to establish and grow a new UI chapter—building a...
-
Chapter Lead
4 days ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per yearSee yourself in our team Business Bank (BB) Everyday Business Banking (EBB) eCommerce Crew Do work that matters Customer: deep customer obsession and expert knowledge on product user experience Data: understand critical data points and drive key product insights Industry: subject matter expert within the Payments Acquiring domain, competitor landscape,...
-
UI Chapter Lead
4 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank Full timeOverviewUI Chapter LeadJoin CommSec's Digital and Customer Experience Chapter Area as our foundational UI Chapter Lead, working alongside talented Product and Interaction designers to reshape how millions of Australians engage with digital investing.This is a unique opportunity to establish and grow a new UI chapter—building a high-performing team,...
-
UI Chapter Lead
4 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank Full timeOverview UI Chapter Lead Join CommSec's Digital and Customer Experience Chapter Area as our foundational UI Chapter Lead, working alongside talented Product and Interaction designers to reshape how millions of Australians engage with digital investing. This is a unique opportunity to establish and grow a new UI chapter—building a high-performing...
-
UI Chapter Lead
3 days ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per yearUI Chapter Lead Do work that mattersJoin CommSec's Digital and Customer Experience Chapter Area as our foundational UI Chapter Lead, working alongside talented Product and Interaction designers to reshape how millions of Australians engage with digital investing.This is a unique opportunity to establish and grow a new UI chapter—building a high-performing...
-
Chapter Area Lead
3 days ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $150,000 - $200,000 per yearChapter Area Lead - EngineeringYou are passionate, driven, collaborative and focused on building the skills for the future in our EngineersYou are a leader of high performing engineers, pushing the boundaries of software engineering, automation and a DevSecOps culture and operating modelTogether we will steer the path towards the bank of the future Join Our...
-
Chapter Area Lead
4 days ago
Sydney, New South Wales, Australia Commonwealth Bank Full time $120,000 - $180,000 per yearChapter Area Lead - EngineeringYou are passionate, driven, collaborative and focused on building the skills for the future in our EngineersYou are a leader of high performing engineers, pushing the boundaries of software engineering, automation and a DevSecOps culture and operating modelTogether we will steer the path towards the bank of the futureJoin Our...
-
Chapter Area Lead
4 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank Full timeJoin to apply for the Chapter Area Lead - EBB Engineering role at Commonwealth Bank2 days ago Be among the first 25 applicantsJoin to apply for the Chapter Area Lead - EBB Engineering role at Commonwealth BankGet AI-powered advice on this job and more exclusive features.You are passionate, driven, collaborative and focused on building the skills for the...
-
Chapter Area Lead
4 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank Full timeJoin to apply for the Chapter Area Lead - EBB Engineering role at Commonwealth Bank2 days ago Be among the first 25 applicantsJoin to apply for the Chapter Area Lead - EBB Engineering role at Commonwealth BankGet AI-powered advice on this job and more exclusive features.You are passionate, driven, collaborative and focused on building the skills for the...
-
Manager, Analysis
1 week ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Sydney, Melbourne or Brisbane location** - Fantastic opportunity to gain greater depth and experience in people management, leading a team of Business Analysts - Be closely involved with the Momentum model - Highly supportive, passionate leadership team We’re never just satisfied with how things are - because we know how things could be. And it’s our...