Field Technician

Exciting time to join a top 100 ASX listed business with big goals
- Hybrid working arrangement - mix of WFH/office
- Access to a great selection of benefits

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

**Role Purpose & Environment**

**TPG** is Australia’s second largest Internet Service Provider and a leader in the telecommunications industry, having already connected more than 425,000 customers to the NBN so far. For more than 20 years TPG have outshone the rest with award winning customer service and a passion for doing things differently.

Reporting to the Field Operations Manager NSW, we have an exciting opportunity available for an experienced Field Technician to join our expanding team.

In this role, you will be responsible for the installation, operation, maintenance and administration of all telecommunications equipment and fibre/copper wireline network installed in the company's national network.

You will also need to inspect and perform quality appraisal on contractors’ installations, as well as conduct audit visits to Mega-Pop, Mini-Pop and Regen sites. You will be required to liaise with other telecommunications carriers, equipment suppliers’ technical assistance centres and building managers, as well as providing assistance and technical support to internal customers. You will need to be prepared to attend after-hours and perform remote support work activities as required.

**Responsibilities**

We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.
- Investigate and repair equipment faults in a timely manner, and as directed by the Network Operations Centre.
- Inspect and perform quality appraisal on contractor’s installations ensuring they conform to TPG’s specifications.
- React to CBUD requests and be on site if excavation work is within the vicinity of PowerTel's fibre optic cable.
- Respond to cable damage and perform emergency temporary repairs to PowerTel’s fibre optic cables, using mechanical splices.
- Conduct regular OTDR testing of fibre optic fibre.
- Monitor activities along the cable route and work closely with external and internal contractors, property owners, councils and other utilities.
- Respond to landowner cable location requests and increase their awareness of the TPG cable.
- Supervise any cable relocations works by TPG approved contractors, in the advent of any works impacting upon the TPG wireline network.
- Perform preventative and routine maintenance on SDH transmission and associated equipment in accordance with agreed schedules.
- 24/7 on call duties within a roaster.
- Ability to install, trouble shoot various CPE.
- Maintain log of all maintenance activities.

**Skills and Experience Required**
- Certificate III in Telecommunications or similar;
- Industry experience within the electrical and communications industry will be _highly regarded_ - specifically working within data centres, colocation space, AC and DC power distribution systems, UPS, and computer room air conditioning plant;
- Knowledge of copper and fibre cable installations, standard (ACMA) and Low Impact installation under the Telecommunications Act;
- Exposure to Cisco (CRS, 7609, 7206, 10K and 3750 series), Huawei (Metro and OSN series) and Alcatel-Lucent Multi-service Edge equipment;
- Availability to work weekends and outside ordinary business hours (on call);
- Unrestricted Drivers' License and access to an insured and reliable vehicle is a must.

**Our TPG Telecom Spirit**

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

If you think the power of people and collaboration can make a meaningful difference in the world, then APPLY NOW to help us build a better future.

**Bolder and better together**

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