Consultant Delivery

1 day ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **Opportunity for Technical Services Lead in Enterprise Data and Analytics**:

- **Experience in data engineering preferred**:

- **Build your career at NAB**

***A career that gives you more**

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We are currently sourcing for a Technical Service Lead, Credit Bureau Services, within the Technology and Enterprise Operations space.

**About the role**

As a Technical Service Lead, you will support technical service provision and the maintenance of CRB services. You will assist with SLA, technology change management and vendor engagement while communicating with NAB technology teams.

**Roles and Responsibilities**:

- Support on-going provision of Credit Reporting Bureau services, with a focus on technical service provision
- Management of technology-based vendor risk
- SLA management, including working contract manager to enforce service remedies
- Third Part Assurance Assessment (3PAM) engagement with NAB technology; vendor security risk management
- Maintenance of Critical Hygiene framework items, including representing CRB team for CHF forums

**Your Skills and Experience**:

- Demonstrated experience working with technical resources
- Background in data engineering desirable
- Experience working with Service Delivery Managers and vendor engagement
- Influencing and negotiation skills
- Strong collaboration and team orientation focus
- Stakeholder management skills

**Make a difference through your work**:
At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We’re an ASX listed organisation that has been serving Australian communities for more than 160 years. We’re investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**:
We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.

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