Westfield Security Guard

**About Certis Security Australia**

**About the Opportunity**

To provide asset protection and ensure all stakeholders attending any Scentre Group sites are within a safe and incidentfree environment. Complying with site relevant rosters. Conduct routine vehicle and foot patrols of client premises. Respond to and attend sites for the purpose of investigating alarm investigates and concerns raised by stakeholders. Liaise with internal and external stakeholders in the execution of service delivery.

**Full-time, Part-time, and Casual positions**

Located in **Cheltenham VIC 3192 (Southland) and Knox VIC 3152**

**Key Responsibilities**:

- Conduct regular **mobile and foot patrols** of site assets
- Perform **unlock and lock up of access points** within sites
- **Monitor, control and maintain Access Control** equipment
- Provide **Customer Service** to all stakeholders
- Investigate and appropriately action all complaints received by stakeholders Assist in the installation / removal of equipment relevant to channeling stakeholders in and out of the premises
- **Arming and Disarming an Alarm Systems**:

- Maintaining and controlling relevant equipment e.g. keys, swipe cards.
- **Reporting incidents** and breach of Security immediately
- Completing documentation that accompanies any of the above activities, including access registers, checklists etc.

**About you**
- Certificate II in Security Operations
- Current VIC Security License
- First Aid Certificate
- Full VIC Drivers License
- Full vaccination is mandatory for all applicants.
- Be prepared to work AM/PM shift work rosters with varying hours of attendance including weekend work.
- Be physically fit, well presented/ groomed with pleasant disposition
- Have strong organizational skills and ability to manage multiple tasks
- Able to work well and remain calm under pressure
- Have effective communication skills both verbal and written communication
- Demonstrate a strong customer focus and be able to live our values
- Good understanding and experience in WHS and emergency response management procedures
- Strong experience in conflict resolution and good report writing skills
- Be capable of learning new skills quickly
- Exceptional Customer service skills
- Being flexible and adaptable
- Attend relevant onsite and offsite training

**Benefits & Culture**
- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

**Diversity Statement**

NSW - Master Licence 405149073

ACT - Master Licence 17501742

QLD - Security Firm Licence 3158254

SA - Security Agents Licence ISL 235794

VIC - Private Security Business Licence 689-218-50S

VIC - Private Security Business Registration 689-218-92S

WA - Security Agents Licence SA58716

**Job Types**: Full-time, Part-time, Casual

**Salary**: $23.00 - $49.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Signing bonus

Ability to commute/relocate:

- Melbourne, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you fully vaccinated against COVID?

Licence/Certification:

- Current VIC Security License (required)
- First Aid Certificate (required)
- Drivers License (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: One location