Social Worker Community Outreach Team Lead

Newly created rewarding Social Worker Lead, Hawthorn
- Not for Profit with salary packaging benefits & work life balance
- Collaborative and highly supported team environment

**About Access Health and Community**

With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver excellent health and community services for all. We have a dedicated and experienced team of over 300 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do, contributing to the wellbeing of the community every day through our work, making a difference every day to those that need it most.

**About the role**

An exciting new opportunity to join our thriving community health care organisation and work within a truly supportive and values based culture and engaged workforce.

We are now seeking a Community Social Work Team Leader to deliver, in collaboration with the Service Manager, a new Community Outreach program. They will lead Community Engagement Officers and Community Health nurse; to facilitate supportive connections with clients who are experiencing isolation, marginalised housing or homelessness, and/or mental health, AOD and help them connect with health services and social activities, within local community areas of Boroondara, and Manningham.

**What you will be doing**
- Directly reaching out to community members outside of the office in creative ways that meet community need
- Establish, support and supervise the new Community Outreach team
- Prioritise needs of the service recipients and maintain focus of program resources
- Staff management and success in fostering a safe and prosperous work culture
- Promote the program via community and support networks
- Monitor performance against budget
- Manage complaints and ensuring compliance with AccessHC grievance process
- Work closely with the Access to Community Program Coordinator and Access to Community Volunteer Workforce Coordinator to support each other’s programs
- Participate in program evaluation and strategic improvement
- Internally negotiate smooth referral pathways for the team to support hardly reached clients easy access to services

**What you will bring**

Key Selection Criteria
- Proven experience empowering adults to improve health and wellbeing outcomes particularly with diverse and disadvantaged communities
- Demonstrated experience in stakeholder engagement with proven ability to strategically engage, negotiate and influence, others to achieve outcomes
- Experience in mental health or AOD highly regarded
- Experience and knowledge of outreach work practices and risk assessment
- Experienced in staff supervision
- Demonstrated experience in leading a diverse team of professionals
- Demonstrated ability to work in a team environment
- Effective time management and organisational skills
- Tertiary qualifications in social work, or related discipline
- Minimum of 4 years’ experience in a community or social work role within a community organisation
- Proficiency in Microsoft Office and relevant software; Trak Care, Snap Forms, MS Teams, Internal Programs
- Systems knowledge (e.g. NDIS, Psychiatric services, Medical, AOD)

**Access Health and Community Culture & Benefits**

**The reasons why people love working at Access Health and Community**:
Not only will you benefit from a rewarding and challenging career; you will thrive in our collaborative and supportive culture where you will make a positive difference each day giving back to those that need it most.

**Enjoy the extensive Access Health and Community range of benefits that are on offer;**
- A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Employee Referral Program
- An authentic focus on staff wellbeing and health
- Employee Assistance Program (EAP)
- A commitment to ongoing professional Development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave Loading

**Access Health and Community have an authentic commitment to the health and wellbeing of our staff**:
**Wellbeing Connector Program**

A network of 20 peer supporters called Wellbeing Connectors that are there to talk with their colleagues about mental health

**Personal Resilience Plans**

Every staff member at AccessHC have the opportunity to complete a Personal Resilience Plan with the support of his or her manager. These plans are a proactive approach to addressing and navigating workplace stress

**Wellbeing Information Sessions**

Access to recorded Wellbeing Sessions: staff have access to a number of recorded sessions facilitated by experts in the field addressing self-care, vicarious trauma, compassion fatigue, burnout and dealing with difficult behaviours from clients

**The Wellness Well**

The We