Transaction Monitoring Analyst

Company Description
**Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

**Job Description**:
**Purpose of your role**

You will be responsible for detailed review of transaction monitoring alerts, identification and analysis of financial crime activities such as fraud, money laundering, and terrorist financing. You will be contributing to financial crime investigations. You will play a critical role in protecting OFX and its customers and ensuring the company meets its regulatory obligations.

This role can be based anywhere in Australia, New Zealand, Hong Kong or Singapore.

**Key Aspects of the Role**
- Assess alerts generated by OFX monitoring systems as well as alerts raised by front line teams.
- Think critically about the customer’s activity vs customer profile.
- Work in conjunction with other areas of the organisation to design and implement changes to processes and procedures. Update and train on internal documentation on work processes.
- Contribute to a high standard of service to all internal/external clients.

**Qualifications**:
**What you bring**
- Experience in transaction monitoring / financial crimes investigations, ideally within the financial sector.
- Understanding of red flags, criminal typologies, and trends.
- Ability to investigate, make logical findings and clearly articulate those findings.
- Ability to prioritise work and resources, keeping business objectives at the forefront of the decision-making process.
- Strong stakeholder management and problem-solving skills.
- Strong communication skills, both written and verbal, with the capability to articulate complex technical information.
- Ability to maintain high standards of accuracy and work under pressure to achieve deadlines.
- Demonstrated self-initiative and ability to work unsupervised.
- High level of personal integrity, commitment to confidentiality and privacy principles.

Additional Information
**What it's like working at OFX**

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
- Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
- We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
- Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Whether it’s participating in our weekly yoga class (now also on Zoom), office happy hours, end of year celebrations. Our team wants you to feel welcome