Integrated Care Manager

3 days ago


Richmond, Australia North Richmond Community Health Full time

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. _We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. _With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions._
- generous salary packaging options
- Permanent, Part-Time, (30.4 hours per week).
- strong connection to community and innovation

**About the role**:
We’re looking for a compassionate and strategic Integrated Care Manager to lead and coordinate the diverse health and social support services within our Integrated Care Zone, a dedicated drop in space within the Medically Supervised Injecting Room offering wraparound care such as Opioid Agonist Therapy (OAT), general practice (GP) clinics, blood-borne virus (BBV) testing, AOD (Alcohol and Other Drug) counselling, housing and legal support, and more.

**In this role, you’ll**:

- Lead a multidisciplinary team of clinicians and support staff working in the Integrated Care Zone
- Build and maintain partnerships with internal services and external agencies to improve access and integration
- Ensure the delivery of trauma-informed, harm reduction-based care to all service users
- Collaborate with GPs, nurse practitioners, and prescribers to coordinate high-quality medical care and maximise Medicare Benefits Schedule (MBS) billing
- Represent and advocate for the Integrated Care Zone in planning and leadership forums
- Support quality improvement initiatives and ensure compliance with all policies and procedures

**About you**:

- You have qualifications in nursing, health, social work, AOD, psychology, community development or a related field
- You’re experienced in engaging with people who use drugs, particularly those who may have complex needs
- You bring strong leadership skills and know how to support and guide multidisciplinary teams
- You’re familiar with current harm reduction frameworks, mental health and AOD policy, and the broader health and social service landscape\
- You’re proactive, organised, and passionate about creating more connected, non-judgemental systems of care

**Why work with us?**:
At NRCH, we offer purpose, growth, and impact. As part of our team, you’ll have access to:

- Generous salary packaging options to increase your take home pay
- Rich learning environment with leadership and professional development opportunities
- Free Parking
- Access to our Employee Assistance Program (EAP)
- Access to our Workplace Benefits Program
- Strong connection to community, culture, and collaboration
- Vibrant Richmond location with public transport access and great coffee

Join us at NRCH and help shape courageous, community centred health care.

**Closing Date: 27 August 2025


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