Culture & Inclusion Lead, Employee Listening

Primary Details

Time Type: Full time

Worker Type: Employee- Location: Sydney- Type: Permanent, full time- Hybrid role, Happy to talk flexible working- Click here to discover what it’s like to be part of QBE Group

The opportunity

Are you passionate about amplifying employee voices and turning insights into action? We’re looking for a dynamic Culture and Inclusion Lead to drive uplift in our culture and employee experiences, with a strong focus on driving our global employee listening strategy.

Your new role

You’ll be at the heart of our global culture and inclusion team, leading the design, delivery, and evolution of our employee listening program, consulting on strategic surveys across the business, and helping to delivery culture and employee experience initiatives. This is a hands-on role with real impact—helping shape how we gather, interpret, and act on employee feedback across the business.- Work with a global community of practice to uplift culture and employee experience.- Lead the end-to-end delivery of our global employee voice surveys.- Partner with stakeholders to design, and deliver surveys that matter.- Extract and present key insights for stakeholders, including executive audiences.- Support the business with strategic surveys, offering guidance to ensure quality and consistency.- Help define key messages from survey results and guide the business on what to do with them.- Continuously improve our approach to survey design, engagement, and reporting.

About you- Proven experience in survey design and delivery, ideally in a large or complex organisation.- Strong data analysis skills and the ability to distil insights for senior stakeholders.- Experience with employee listening platforms—Medallia experience is a plus.- A collaborative mindset and a passion for culture, inclusion, and employee experience.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too? Your career at QBE — let’s make it happen

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice- 18 weeks’ gender-equal flexible leave for all new parents, including paid super- The ability to maximise retirement savings through voluntary super contributions and company matching- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums-
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:
- 4th globally for Gender Equality in the 2025 Equileap global rankings- 2023 Most Inclusive Workplace at the Australian HR Industry (AHRI) Awards- 2021 LinkedIn Top Employer & HRD Employer of Choice- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards- Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion- Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)- Family First accredited employer since 2021

APPLY NOW and let’s make it happen

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at


Skills:
Analytical Thinking, Business Management, Client Counseling, Commercial Acumen, Communication, Critical Thinking, Customer Service, Employee Relations Law, Intentional collaboration, Labor and Employment Law, Man