Workday Finance Support Analyst

Melbourne, VIC, AU, 3000**About John Holland**:
At John Holland, our purpose is simple, we transform lives with everything we do. We’ve always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of a team that thrives on rising to the challenge of transforming lives for good.

**Are you up for the challenge?**:
Working within the Financial Control department, you will be a key member of the Workday Support Team. As John Holland’s Finance Support Analyst, you will support end user requirements for Workday and work closely with Workday end users and our Level 3 Support team to implement the John Holland vision, strategy and priorities.

**About the Role**:

- Manage service and support requests relating to Workday Finance
- Work closely with Workday end users to resolve business process queries
- Work closely with level 3 Support Team to resolve escalated support requests
- Drive continuous improvement of the Workday solution platform.
- Develop test scenarios, scripts and provide solutions to testing issues.
- Deliver efficient, accurate, timely system administration services as per agreed KPIs and SLAs

**About You**:
This position will require you to hold a Degree or Certificate in Finance/Accounting and have Workday Certification.

You will have demonstrated functional experience in Finance/Accounting and be able to identify and resolve issues to meet customer requirements.

Your strong financial planning and analytical skills, coupled with strong attention to detail will see you succeed in the role.

**As part of the team, you help us deliver on our promise to transform lives.**:
Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

**What’s in it for you when you join John Holland?**:
We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From industry-leading leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:
**Competitive** remuneration** with salary continuance, and salary sacrifice packaging options available.

**Great leave benefits** including 18 weeks paid parental leave with superannuation and up to an extra 18 weeks of superannuation paid on further periods of unpaid parental leave, multicultural leave exchange and two additional John Holland Days to prioritise health and wellbeing.

**Career progression** underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

**Learning and development opportunities** where you’ll have access to emerging talent programs, building your career through clear career pathways, and technical and leadership training and development opportunities.

**Inclusion and diversity** is part of how we work and do what we do at John Holland. Our active commitment to being an employer of choice is evident in the delivery of our Gender Equality Strategic Plan supported by our Pride, Celebrate Women, RAP and Grow networks.

**Flexible working** that works for you as we know flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we’re committed to helping our people work flexibly.