Trainee Custody Officer

**What G4S can offer you**
- 4 weeks full time comprehensive training provided at a trainee rate of $25.15 per hour, increasing to $30.69 ph thereafter + penalties, overtime & allowances
- Uncapped $500 bonuses if you refer someone that becomes a G4S employee

**About the role and team**

G4S manages Nominated Police Gaols (NPG's) on behalf of Victoria Police including the Melbourne Custody Centre (MCC) which serves as the main custody reception centre for people who have been arrested and are required to attend Court. In addition to the MCC, we currently operate NPG's in Moorabbin, Ringwood, Collingwood, Dandenong, Bendigo & Wyndham opening soon.
The services we provide range from accommodation, escorting people in custody to their court appearance and 24/7 medical services. All services are designed to ensure the safety, well-being and security of people in custody, staff and the community.

We are looking for a mix of full time, part time and casual Custodial Officers to join our team at the below locations commencing late September to early October 2025:
**Collingwood**:
Part time, Tues, Weds & Thurs | 8am - 5pm

**Ringwood**:
Part time, Mon - Fri | 8am - 5pm

**Dandenong**:
Full time, Mon - Fri | 8am - 6pm

**Melbourne CBD**:
Casual, Mon - Sun | 24/7 roster
- must be willing to travel to and work in all locations

In this role, you will:

- Ensure the welfare of people in court and custody
- Manage and escort people through the facility, in court and custody, and provide custody services during court hearings
- Operate the control room and ensure the safe and secure operation of the Police Gaol
- Report on incidents, occupational health and safety, risk mitigations and intelligence
- Dealing with visitors, contractors, Victoria Police, and other stakeholders
- Search for people in custody
- As we operate on a 24/7 roster, experience in working shift work or willingness to be flexible.

**What we're looking for**

As a Custody Officer working alongside people in challenging situations, a great deal of resilience, maturity, compassion and empathy is required to promote positive engagement with people detained in custody and diffuse and manage conflict that may occur. It is imperative that people are made to feel safe and supported whilst in our care.

You'll need to have:

- The ability to achieve a clearance through a criminal record check (including fingerprints)
- Willing to be flexible with regard to start and finish times, working reasonable additional overtime and at times completing duties at other G4S operated locations
- A current Victorian Working With Children's Check or be willing to obtain this A current driver's licence
- **The recruitment process**

G4S runs a staged recruitment process that includes:

- Completing a Virtual Job Preview
- Attending an on-site interview
- Background checks, including a national police check, a reference check and a medical assessment

**About G4S Australia and New Zealand**

G4S, An Allied Universal(R) Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.