Support Coordinator

2 weeks ago

Ballarat, Australia melba support services Full time

We are looking for a Support Coordinator to join our Support Coordination team located in our Ballarat office on a permanent full time basis. This is a Hybrid Working position with flexibility to work from home.

Our support coordination services assist our supported people with everything to do with the NDIS, from accessing NDIS funding all the way through to receiving the right supports for them.

**The Role**

**Responsibilities Include**:

- Maintain up to date knowledge and relationships with service providers
- Help participants connect to NDIS and other supports (funded, mainstream, community and informal)
- Build a participant’s capacity and capability to understand their NDIS Plan, navigate the NDIS and make their own decisions
- Broker supports and services in line with a participant’s wishes and their plan budget
- Support participants to trial options, design a support approach and negotiate service agreement in line with their preferences
- Monitor plan budgets and support effectiveness
- Engage in crisis planning, prevention mitigation and action as appropriate

**About You**
- Previous experience in support coordination, local area coordination, social work or case management
- You like to think outside the box and want to work for an organisation that values creativity, passion and fun
- You are looking for stability and are interested in working for an established organisation with a proud human-rights history that takes care of its employees
- You enjoy the pace and challenge of support coordination work and know how to develop systems and processes to achieve results for your participants
- You have learned how to walk the middle path - you are uncompromising in your passion but pragmatic in your approach. You value self-care and maintain professional boundaries.
- You know how to work with (rather than work for) - and are committed to enabling choice and control and building people’s capacity

**Benefits**
- Supportive and inclusive team environment
- Full home set-up provided (laptop, screen, mobile phone, headset)
- Generous salary packaging benefits
- Flexible Hybrid Working

**About us**

Here at Melba we are passionate about human rights and have a strict Zero Tolerance approach to all forms of abuse.

We are an established, values-based not for profit organisation providing disability support services for 50 years. Our valued services include Accommodation, Participation & Learning, Respite Care & Employment, Volunteering and Skill Building.

With over 1500 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day and deeply rooted in our culture is a feeling of respect, work-life balance and flexibility.
- We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion._
- First Nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to appl_y

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