Concession Store Manager

Brand new lifestyle concession store - EOI open now
- Generous discounts for you and your family across ALL of our Brands
- Quarterly wardrobe allowance to encourage you to wear our brands to work

**About Elka Collective**:
Elka Collective is a Melbourne born brand with a desire to curate a wardrobe of interchangeable, complementary and timeless styles that last beyond a single season. Elka Collective endeavours to craft beautiful garments, where classic tailoring meets an easy-to-wear sensibility, our timeless pieces have a pared-back yet contemporary appeal. By prioritising simple elegance over trends, each Elka Collective piece is designed with our signature relaxed aesthetic. The Elka Collective customer is strong, elegant and feminine. She embraces quality and versatility in equal measure. She seeks pieces that are made well and work well in every aspect of her life. She prefers a casual approach to luxury. The timeless and relaxed aesthetic of our collections glide seamlessly into her everyday life.

Explore our collections via

We are looking to find an exceptional
**Concession Store Manager **on a permanent basis
***to lead our brand new concession store in David Jones, Doncaster.
- **We are currently taking Expressions of Interest for the Concession Manager role for an August start**

**Key duties and responsibilities**:

- Build and drive a customer-led culture through leading by example and delivering excellent service standards
- Inspire and mentor a diverse team of footwear enthusiasts to reach set KPIs and sales targets - celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy
- Be a passionate Brand Ambassador for Elka Collective
- Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement (report to peers and senior management)
- Ensure store presentation is immaculate through visual merchandising
- Take a proactive approach in loss prevention management i.e. stock shrinkage
- Effectively manage the wage costs in store and roster for success
- Recruit, select and train like-minded team members
- Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation)
- Build strong relationships with the in store David Jones team to leverage sales driving, VM and marketing opportunities

**The skills and experience you offer us**:

- You have previous Concession or Store Management experience (boutique experience desirable, although not essential)
- You are passionate about creating a memorable service experience for our customers
- You have experience in training, coaching and mentoring team members
- You have a proven record of driving and exceeding KPI's
- You have experience with stock control and visual merchandising
- You have experience effectively managing rosters and wage control
- You have excellent time management skills
- You are committed to continuous improvement and learning
- You are confident communicating with stakeholders at all levels
- Tuesday - Saturday roster*

**The perks we offer you**:

- Generous discounts for you and your family across Brand Collective's entire stable of brands That’s 50% off Superdry, Hush Puppies, Clarks, Julius Marlow, Elka Collective and many more
- Quarterly wardrobe allowance to encourage you to wear our brands to work
- Training and development - we want you to grow and get the most out of your role
- Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
- Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
- BC Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough
- Quarterly engagement surveys to tell us how it's going - If you have suggestions, we're all ears
- Free flu vaccines (keep the nasties away)

**video cover letter.**

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