Product Content Producer

1 day ago

Sydney, Australia SiteMinder Full time

Product Content Producer

We’re searching for an exceptional Content Producer to help bring SiteMinder’s products to life via video and written content across our ever-evolving help centres and contextual learning experiences.

Who we are

SiteMinder is a well established Tech company headquartered here in Sydney. We are proudly the first Aussie-headquartered investment for Silicon Valley-based TCV, which has backed the likes of Facebook, Netflix and Spotify.
- Chances are, you’ve used SiteMinder. Our goal is to liberate hoteliers with technology that makes a world of difference, and we do that by helping them find and acquire guests online.
- We also stand proudly as the world’s leading guest acquisition platform for hotels, supporting 35,000 hotels in 160 countries to generate more than 87 million reservations on our platform each year.

What you would do in this role:

- You will work with the Product Content team to create videos and written content about our great range of products, translating complex ideas and concepts into helpful, customer-friendly content across our many communication channels.
- This could involve shooting a video interview for a monthly update, filming a livestream of a presentation, creating gifs and clips for a marketing campaign, screen-recording a demo of a product, writing a product guide for one of our help centres, reviewing UI copy — no two days will be the same and you’ll get to work with a talented team of professionals who will help you learn, grow and improve.
- Deliver end-to-end video production and photography services, including researching, producing, scripting, shooting and editing.
- Create video content using our in-house video equipment, which includes a Canon C70 video camera and a Canon 80D DSLR stills camera.
- Collaborate with designers, product and marketing teams to produce collateral that helps future customers get started using SiteMinder products.

What do we look for:

- 2+ years content writing and video production experience.
- Experience with Adobe CC desired (Premiere, After Effects, Illustrator, etc.)
- Experience with Salesforce, Photoshop, Jira, Intercom, and Google Analytics also desired.
- Knowledge of basic HTML preferred.
- Knowledge of Figma, Trello and/or Zeplin is a big advantage.
- Background writing about software is highly desired, as is an understanding of the Software Development Lifecycle.
- Talent for turning detailed and/or complex technical jargon into consumable, meaningful and engaging written pieces.

Why join us:

- Flexible working environment
- Excellent career progression
- Work for a market leader with solid foundations
- Paid birthday, study and volunteering leave every year

If this sounds like a good fit for you please send a copy of your resume and our Talent Acquisition team will be in touch shortly.

We encourage people from underrepresented groups to apply.

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