D365 Techno Functional Consultant
2 weeks ago
The CRM Techno Functional consultant will work with the Consulting Services department to implement various modules of Dynamics CRM working closely with client teams and business stakeholders:
- Organise, execute, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team;
- Deliver high quality business and software solutions & services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/ customizations;
- Work on the creation of Dynamics 365 solutions and industry templates;
- Meet and exceed customer expectations of business knowledge, skills and behaviour; Be a trusted advisor for our clients and help to provide solutions which can be upgrade ready;
- Proactively identify business/ project/ technical/ support risks and provide suggestions to mitigate or communicate as necessary;
**Required skills and experience**
- Able to design and provide solution on new requirements.
- Knowledge on USD
- Knowledge on Power portal
- Manage' customer communication.
- Manage communication between offshore and onsite team.
- Work with customer to understand the issues.
- Work on enhancements
- D365 CRM Deployments
- SLA reporting.
**Others**:
**Job Types**: Full-time, Permanent
Pay: $130,000.00 - $140,000.00 per year
Schedule:
- 8 hour shift
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