Administration Officer

1 week ago


Burwood, Australia St John of God Health Care Full time

Your role at St John of God Burwood

You will be responsible for coordinating the clerical and reception functions of the Counselling & Therapy Centre and maintaining all administrative functions required for the patients including referral, admission, treatment and discharge.

The Position- Provide exceptional customer service to all internal and external customers to the Counselling and Therapy Centre.- Ensure all clerical and reception functions are dealt with in an efficient manner including answering phone calls, making appointments and taking messages.- Provision of pre admission information to SJGHC professionals in a timely manner prior to admission.- Follow up with proposed clients for forthcoming attendances.- Compile and maintain medical records/files to ensure all statutory regulations are adhered to, including confidentiality.- Referral acknowledgement and referral outcome sent to VMOs.- Formatting and preparing of group manual.- Tracking of patient for waitlist group programs

The successful applicant for this role will have demonstrated experience in providing administrative support functions to a diverse team. Well-developed written and verbal communication skills, organisational skills, and the ability to manage competing demands are also required.

The successful applicant will have sound computer literacy, with experience using the Microsoft Office suite, and other computer programs.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary: $43.56 to $44.48 (Incl. casual loading) plus 12% Superannuation- Casual position- As a casual employee, you can salary package a percentage of your earnings each pay period- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

For all enquiries contact Usha Govindasamy, Manager Allied Health on 0410888865.
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._
- All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role._



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