Salesforce Technical Delivery Lead

1 week ago

St Leonards, Australia Guide Dogs NSWACT Full time

Posted: 11/09/2024

Closing Date: 25/09/2024

**Job Type**: Fixed-term - Full time

Location: St Leonards

Job Category: Information & Communication Technology

We are committed to providing services for people with low vision or blindness by tailoring solutions to help overcome barriers and build independent and fulfilling lives.

We are united in our shared mission of creating opportunities, championing the rights of people with low vision or blindness, and building communities who share our mindset and ambition for accessibility and inclusivity.

With a strong culture of innovation, learning, flexibility and belonging, we live our values and allow our team members to be the best version of themselves inside and outside work.

**Key Accountabilities**:

- Work with business stakeholders to elicit, analyse and capture business process requirements and develop business cases, options analysis or cost benefit analysis.
- To clearly articulate and document business requirements.
- Work across all departments to analyse workflows to create process maps and isolate areas of potential improvements.
- Develop functional specifications that design and document the required outcomes of system changes and enhancements.
- Obtain business stakeholder sign off on all completed specifications.
- Produce technical specifications based on completed functional specifications for the CRM developers.
- Coordinate User Acceptance testing (UAT) in the Quality Assurance process to ensure functionality and acceptance of systems developments.
- Work closely with various external business partners (vendors) to drive satisfaction with IT deliverables.
- Assess the risk of various developments/enhancements and help to prioritise competing business demands.
- Develop material and deliver training as required on any reporting or customisation activities.

**Essential Experience**:

- Demonstrated experience with Salesforce Non-Profit Cloud, Salesforce Sales Cloud and Service Cloud.
- Previous experience in working with a vendor organisation.
- Completion of a relevant tertiary qualification in computer science or related discipline.

**Benefits that Guide Dogs offer**:
As a member of the Guide Dogs team, you will have access to a wide range of benefits tailored to your needs.
- A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $15,900.
- EAP - Get support when you need it with Employee Assistance Program counselling sessions.
- Me Days - Receive two paid days per year to support your health and wellbeing.
- Paid Parental Leave - take time to bond with your new child with 15 weeks paid leave after qualification period
- The option to purchase up to 4 weeks additional leave each year.
- Employee benefits program and Reward and Recognition program.
- Annual flu vaccinations.
- Support for your professional development including paid study leave and educational assistance.
- Join an organisation that makes a meaningful and positive impact on our society.

Guide Dogs NSW/ACT are proud to be an inclusive workplace that reflects our clients and the broader community and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We offer equal employment opportunity regardless of your disability, gender or gender identity, race, religion, sexual orientation, age, marital or domestic status, carer status, or political opinion.

  • Salesforce Administrator

    2 weeks ago

    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Civil Project Technical Lead/team Lead, Buildings

    2 days ago

    St Leonards, Australia Stantec Full time

    Civil Project Technical Lead/Team Lead, Buildings - ( 250001YV ) **Description** **About the role** Stantec are currently involved in some of Sydney’s largest and exciting projects within a variety of industries and sectors including health, defence, commercial, land development, civil infrastructure and transport. We are currently looking for a Project...

  • Civil Team Lead, Project Technical Lead

    3 weeks ago

    St Leonards, Australia Stantec Consulting International Ltd. Full time

    Overview Civil Team Lead, Project Technical Lead (Buildings) - (250002JG) Description Stantec are currently involved in some of Sydney’s largest and exciting projects within a variety of industries and sectors including health, defence, commercial, land development, civil infrastructure and transport. We are currently looking for a Project Technical...

  • Structural Project Technical Lead/team Leader

    1 week ago

    St Leonards, Australia Stantec Full time

    Structural Project Technical Lead/Team Leader - ( 2500020Z ) **Description** **About the role** Stantec are currently involved in some of Sydney’s largest and exciting projects within a variety of industries and sectors including health, defence, commercial, land development, civil infrastructure and transport. We are currently looking for a Project...

  • Structural Project Technical Lead/Team Leader

    2 hours ago

    St Leonards, New South Wales, Australia Stantec Full time $120,000 - $180,000 per year

    Structural Project Technical Lead/Team Leader JH )DescriptionAbout the roleStantec are currently involved in some of Sydney's largest and exciting building projects within a variety of industries and sectors including health, defence, commercial, land development, civil infrastructure and transport. We are currently looking for a Project Technical Lead/Team...

  • Civil Team Lead, Project Technical Lead

    6 hours ago

    St Leonards NSW, Australia Stantec Full time $120,000 - $180,000 per year

    Civil Team Lead, Project Technical Lead (Buildings JG )DescriptionAbout the roleStantec are currently involved in some of Sydney's largest and exciting projects within a variety of industries and sectors including health, defence, commercial, land development, civil infrastructure and transport. We are currently looking for a Project Technical Lead/Team Lead...

  • Salesforce & Automation Specialist with Ai Focus

    4 days ago

    St Kilda, Australia GLOWER PTY LTD Full time

    **Position: Salesforce & Automation Specialist with AI Focus** **Location**: In Person / St Kilda **Employment Type**: Full-time **Department**: Technology & Marketing **About Glower**: At Glower, we’re committed to delivering innovative and efficient energy solutions to homes and businesses across Australia. As we continue to grow, we’re looking for...

  • Mobile Apps Technical Lead

    2 weeks ago

    St Leonards, Australia halcyonknights Full time

    Mobile Apps Technical Lead - React Native CBD / Hybrid **Your experience will include**: Bachelor degree in Computer Science or related field gained through 8 or more years of experience in a similar development environment Excellent knowledge of system development lifecycle methodologies including agile Highly skilled in analysis, problem solving,...

  • Manager, Technical Product Management

    2 weeks ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • ETL Developer

    2 weeks ago

    St Leonards, Australia Advance Delivery Consulting Full time

    Overview About the role You will have the opportunity to work with one of the largest companies in Australia based in the suburb of St. Leonards. You will be challenged to take responsibility for analyzing the master data set and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a...