Product Manager

Own It. Grow It. Make It Better.

Are you ready to take charge of a product that plays a vital role in how South Australians connect with RAA?

If you’re a commercially minded Product Manager who loves improving digital journeys, driving growth, and creating seamless customer experiences — this is your next big move.

As the Product Manager for our insurance quote-to-buy journey, you’ll own a product that directly contributes to member growth and business performance. Your focus will be on enhancing our digital sales pathways — ensuring our members can easily quote, compare, and purchase insurance products online.

You’ll use data, insights, and collaboration to evolve the product experience, increase online sales conversion, and support RAA’s goal of growing Gross Written Premium (GWP). This is a hands-on, high-impact role where you’ll turn strategy into action and continuous improvement into measurable outcomes.

**What You’ll Do**
- Own and continuously improve the digital quote-to-buy journey for RAA’s insurance products.
- Drive online sales growth and increased GWP through optimisation, innovation, and insight-led decision-making.
- Develop and deliver a clear product roadmap aligned to RAA’s strategic and member-focused goals.
- Collaborate with technology, digital, marketing, and insurance teams to deliver seamless product enhancements.
- Use data, member insights, and experimentation to identify opportunities to boost engagement and conversion.
- Manage backlogs and sprints in Jira, and use Miro to visualise concepts, map journeys, and bring ideas to life.

**About you**
- 3+ years’ experience in digital product management, ideally within eCommerce, insurance, or financial services.
- Proven experience optimising online sales funnels or quote-to-buy journeys.
- Strong commercial and analytical skills, with a track record of driving conversion and revenue growth.
- Skilled in Agile delivery using Jira for workflow and Miro for ideation and stakeholder collaboration.
- Excellent communication and stakeholder management abilities.
- A mix of strategic thinking and hands-on delivery — comfortable balancing the big picture with the detail.

**About us**

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.

We’re also one of the state’s largest employers, with more than 1100 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

**Benefits**

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

- Free RAA premium road service
- Access to our RAA Rewards Program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan

**How to apply**

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.