Online Travel Manager

**Join SA’s leading Travel Provider**:

- **Permanent Full-Time position managing our Online Travel team**:

- **Family travel opportunities
- see the world**

**Your new opportunity**

Step into a leadership role where your passion for people and travel meets flexibility and innovation. Reporting to the Regional Sales Manager, you’ll lead a high-performing online team, bringing together motivation, mentorship, and momentum.

You’ll be more than just a manager — you’ll be a coach, role model, and member experience champion. While managing your own portfolio of new and existing clients, you’ll also empower your team to succeed in a fast-paced, fully connected digital environment.

Here’s how you’ll make an impact:

- **Lead with flexibility**— inspire and support an online team with real-time coaching and feedback
- **F**uel performance** — drive results by helping your team hit and exceed their sales goals
- **Resolve and elevate** — step in to resolve complex customer needs with empathy and expertise
- **Craft seamless travel experiences** — design tailored, end-to-end journeys for our members
- **Lead by example** — grow your portfolio while championing world-class member experiences
- **Own your targets** — achieve and exceed personal KPIs alongside your team
- **Drive efficiencies —** oversee smooth booking management and smart processes
- **Explore more** — full role details in the [position description here]

**About you**

You will be a confident and passionate self-motivated individual who enjoys working in a high performing culture. We are also looking for:

- Demonstrated experience in travel consulting in both a consultant and leadership capacity
- Certificate in Travel Tourism or relevant qualification (desirable)
- A strong desire to motivate, inspire and lead a team
- A proven track record of sales achievement in the travel industry
- In-depth knowledge of travel IT systems
- Strong interpersonal skills with a reputation for making things happen

**About us**

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.

We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

**Benefits**

To ensure our employees feel valued, empowered, and supported we provide a range of employee benefits including:

- Family travel opportunities
- see the world
- Free RAA premium road service & discounts on all RAA Products
- Flexible Work Arrangements
- Ongoing Training & Development Opportunities & Study Support Program
- 12 weeks paid parental leave
- Wellbeing Facilities and Corporate Health Insurance Plan

**How to apply**

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.