Area Manager, Operations

1 week ago


Melbourne, Australia Amazon.com Full time

DESCRIPTION

Located in Cragieburn, Melbourne, take charge of an opportunity to lead and develop your own team of Amazon Associates.

As an Area Manager, one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained.

To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving.

Key job responsibilities
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Partnering with the management team to establish and maintain quality control standards
- Proactively identifying and leading process improvement initiatives using Lean processes and tools
- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labour
- Leading and developing a team of Amazon associates
- Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
- Ensuring procedures are followed for building security and product loss prevention
- Creating, managing, and supporting recognition and communication programs

BASIC QUALIFICATIONS
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job details
- AUS, VIC, Melbourne
- Fulfillment & Operations Management



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