Assistant Swim School Manager

**Assistant Swim School Manager - Dive into Your Next Career Adventure**

Are you ready to make a splash in a fun, fast-paced role that’s all about growth, making a difference, and helping kids learn one of life’s most important skills? If so, we’ve got the perfect opportunity for you

We’re on the lookout for an **Assistant Swim School Manager** who’s ready to lead, inspire, and create exceptional experiences for our swimmers and families. If you're passionate about health, wellbeing, and creating moments that matter, keep reading

**About the Role**:
As an Assistant Swim School Manager, you’ll work hand-in-hand with the Swim School Manager and your awesome team to keep day to day operations running smoothly. From keeping the swim school buzzing with energy to ensuring every student and family feels welcome, you’ll be an integral part of leading a world class customer experience.

Your role will be an exciting hybrid position that allows dynamic opportunity to work across departments in customer experience, outreach and swimming teaching. You could be someone looking to take the next step up in your career or already a leader looking for a new challenge.

You will be passionate about helping children and families on their unique learn to swim journey, having a problem solving mentality that can present seamless solutions to challenges.

If you're a natural leader who’s just as comfortable in the water as out of it, this is the role for you

**What You’ll Do**
- Delight and engage our customers and families - making every interaction memorable
- Support the Swim School Manager with the day-to-day operations.
- Keep things running smoothly with timely reporting and admin tasks.
- Have a business growth mindset, always looking for innovative ideas and a proactive approach to elevate the venue
- Cultivate a team that leads world class customer experiences. You will train, develop, and mentor your team to create genuine customer connection that support customers learn to swim journey

**What we are looking for**:

- A superstar with **outstanding customer service skills, a positive attitude, and a professional presentation.**:

- Teacher of Swimming and Water Safety qualification (or a passion for getting certified).
- Current Blue Card (Working with Children Check) and CPR certification.
- Experience is a plus, but more importantly, we’re looking for someone who loves working with kids in a **fun, team-based environment** and is excited to learn
- We offer fantastic discounts on all qualification for employees

**Where to from here**:
We’re proud to be an equal opportunity employer, which means everyone gets a fair shot. Our workplace is inclusive and celebrates diversity in all its forms—whether it’s your background, experience, or the unique perspectives you bring. We actively seek out, welcome, and develop different viewpoints to create a dynamic and supportive environment.

**Statement of Commitment to Child Safety**
At City Venue Management (CVM), we’re focused and committed to the health, safety, and wellbeing of everyone that visits our facilities — including children, staff, family, and friends. To make sure we can protect children, and to provide a safe and comfortable Learn to Swim environment, we adhere to all the relevant policies and procedures. We believe taking a preventative and proactive approach to child safety is key to creating a secure space to swim for all. We do this by providing regular and extensive team training and development, which follow both our company core values as well as our work with Child Safeguard, the independent Child Protection experts within our industry.