Supply Operations Officer

1 week ago

Hobart, Australia JBS Australia Pty Ltd Full time

The primary objective of this position is to deliver the best possible customer experience by planning and aligning our customer requirements with our harvest, processing, and delivery capabilities, and completing all administrative tasks within allocated timeframes. Provide support to all other Supply Operations roles and the Customer Service team as required.

**Role accountabilities**
- Ensure all required harvest planning tasks are completed on time and with a high degree of accuracy.
- Monitor packing and order fulfilment throughout the day at PMC, NSW and WA
- Complete actuals Vs harvest plan each day (alternate times to PMC)
- Plan to weekly forecast
- Send out estimate of following evening’s harvest numbers.
- Employ strategic thinking to maximise use of fish, distribution channels, whilst maintaining customer satisfaction.
- Prioritise all customer orders for following days’ production as required.
- Coordinate booking flight space for all shipments, update orders when confirmed, with airline details
- Complete and send through all appropriate Export Documentation as required.
- Liaise with appropriate personnel when issues with documentation, orders, deliveries, or invoices arise, and ensure they are corrected/dealt with in a timely manner.
- Track all Toll Priority shipments to ensure all TP orders are delivered within appropriate timeframes (Wed - Fri)
- Follow up on all late/short deliveries and damaged freight with appropriate carrier and communicate findings to Customer Service and Sales teams.
- Submit any customer transport claims/redirections to jira
- Coordinate re-booking delivery timeslots for all retail orders with freight carrier and Customer Service team.
- Provide forecasts for busy periods.
- Work closely with Logistics Manager to highlight recurring issues and escalate critical issues and information.
- Keep lead-times up to date for all carriers from all sites to all destinations.
- Retrieve PODs for JIRA
- Process day to day customer claims
- Provide support/back-up for all Supply Operations duties as required.
- Provide support/back-up for Customer Service team as required.
- Maintain and create procedural documentations covering all aspects relating to this position.
- Complete EOD as required.
- Provide day to day support in processing customer claims in JIRA
- Ensure all price changes/updates are lodged within Jira pricing, and approved per company guidelines
- Update pricing in SAP - including any sales orders already raised - as required.
- Check off pricing entered by Operations team as required.
- Follow Weekly Export Pricing Process
- Submit National price updates
- Ensure SAP Pricing data is up to date
- Monitor replies to National pricing updates in the shared Mailbox

**To be successful in this role**
- Excellent attention to detail.
- Excellent interpersonal and communication skills.
- Good computer skills.
- Develop effective relationships with internal and external clients.
- Well-developed multi-tasking skills.
- Proactive team player
- An eye for detail with a proactive focus to continually improve processes.
- A genuine commitment to ongoing learning and self-development.
- A genuine focus on safety and wellbeing.
- Behaviour that is consistent with Huon Aquaculture’s vision and values.

**Job Types**: Full-time, Permanent

Pay: $73,150.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Shift work

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Director of Supply Chain and Operations

    4 days ago

    Hobart, Tasmania, Australia Searson Buck Group Full time $104,000 - $130,878 per year

    Director of Supply Chain and OperationsHobart, Tasmania | Global technology businessAQ1 Systems is a Tasmanian technology company exporting advanced monitoring systems worldwide. Our products combine digital, electronic and mechanical components, supported by specialist suppliers and local offices across Asia and Latin America. With a growing international...

  • Director of Supply Chain and Operations

    6 days ago

    Hobart, Tasmania, Australia Searson Buck Group Pty Ltd Full time $120,000 - $180,000 per year

    Director of Supply Chain and OperationsHobart, Tasmania | Global technology business AQ1 Systems is a Tasmanian technology company exporting advanced monitoring systems worldwide. Our products combine digital, electronic and mechanical components, supported by specialist suppliers and local offices across Asia and Latin America. With a growing international...

  • Supply Officer

    1 week ago

    Hobart, Australia Calvary Full time

    Casual Opportunity - Calvary Lenah Valley Hospital, Hobart The successful applicant will be provided with training to work in a medical warehouse environment. Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment About the role Calvary...

  • Director Supply Chain Operations

    1 week ago

    Hobart, Tasmania, Australia Department of Climate Change, Energy, the Environment and Water Full time $120,000 - $180,000 per year

    Who we areThe Australian Antarctic Division (AAD) is part of the Commonwealth Department of Climate Change, Energy, the Environment and Water. As primary agency for Australia's Antarctic Program (AAP), the AAD is responsible for achieving the Australian Government's Antarctic goals. These goals are to:Maintain the Antarctic Treaty System and enhance...

  • Director of Supply Chain and Operations

    3 weeks ago

    City of Hobart, Australia Searson Buck Full time

    AQ1 Systems is a Tasmanian technology company exporting advanced monitoring systems worldwide. Our products combine digital, electronic and mechanical components, supported by specialist suppliers and local offices across Asia and Latin America. With a growing international team, we are entering a new phase of expansion, scaling systems, strengthening supply...

  • Supply Planner

    1 week ago

    Hobart, Australia Tassal Full time

    **About Tassal** We’re passionate about farming and we’re proud of it! We are committed to protecting the environment we operate in and ensuring the farmed seafood we produce is of the highest quality so that you can continue to enjoy it today and into the future. We strive for excellence across our four critical factors of success (5P's) - Our People,...

  • Cargo Planning Officer

    2 weeks ago

    Hobart, Australia Australian Department of the Environment Full time

    APS 4 - $72,002 - $78,386 per annum plus superannuation - Australian Antarctic Division - Hobart, TAS,Kingston, TAS - _Cargo planning officer operating across the Antarctic season._ - _Maintain strong stakeholder relationships and seasonal cargo plans._ - _Contribute to supply chain operations supporting Antarctic Program._ **Who we are** The Australian...

  • Operations Planning Officer

    12 hours ago

    Hobart, Australia Australian Department of the Environment Full time

    APS 6 - $88,408 - $100,378 - Australian Antarctic - Hobart - TAS The Operations Planning Officer will report to the Operations Planning Lead and is responsible for assisting in the planning, coordination and liaison required to provide operational support for projects, as part of the Australian Antarctic Program (AAP) annual season plan. **Who we are** The...

  • Business Support Officer

    4 days ago

    Hobart, Australia HAYS Full time

    Full time opportunity as a Supply Chain Business Support Officer for a well-known Tasmanian organisation. **Your new company** Hays Office Support are currently seeking a Supply Chain Business Support Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with administrative requirements relating to...

  • Dangerous Goods Logistics Officer

    1 week ago

    Hobart, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 4 - $77,728 - $84,619 per annum plus superannuation - Australian Antarctic Division - Hobart, TAS - _Work with a diverse team of logistics personnel and Australian Antarctic Program stakeholders._ - _ Perform critical cargo & logistics functions supporting the Australian Antarctic Program._ **Who we are** The Australian Antarctic Division (AAD) is part...