Customer Service Officer

1 week ago


St Lucia, Australia UQ Sport Full time

Full Time Permanent Position - 35 hours/week
- Fantastic team culture
- Will suit a tennis lover with excellent customer service and communication skills

**UQ SPORT**

At UQ Sport, we’re firm believers that work should not be dull and boring Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth and most importantly, fun

We’re proud to work at UQ Sport, and it shows in the exceptional work we do Our not-for-profit organisation delivers almost 400 diverse programs to University of Queensland students, staff and alumni, as well as the general public, across UQ’s St Lucia and Gatton campuses.

We offer flexible working conditions, extensive learning opportunities and a wide range of staff benefits (ones that will make your friends jealous) to our squad of more than 250 staff.

**ABOUT THE ROLE**

This is a fantastic opportunity for anyone dedicated to customer service. Duties may include responding to customer queries, providing information about UQ Sport products and services, using the Point of Sale system, opening/closing of facilities, cleaning duties within the facility, collection of payment for sales and service transactions, assisting with the setup for events/functions and basic administration duties.

**ABOUT YOU**
- Previous experience in Customer Service environment desirable
- Previous work in a tennis center - highly desirable
- You are highly motivated, outgoing and energetic with excellent communication skills.
- Available for shifts Mon-Fri 6:30am - approx 2pm (shift finish times vary through the week)

**YOUR QUALIFICATIONS**

You must have or be willing to obtain the following qualifications:

- First Aid certificate
- CPR certificate
- Blue Card

**WORK PERKS**
- **A friendly work environment that produces amazing teamwork**:

- **FREE access to all UQ Sport venues**:

- **FREE entry to group fitness programs**:

- **Discounts on a range of food, beverage and apparel items from UQ Sport retail outlets**:

- **Work-life balance - 35 hour working week**:

- **Access to fully subsidised income protection**:

- **Birthday leave + Extra paid days off between Christmas and New Year**:

- **Access to the Employee Assistance Program (EAP)**

**HOW TO APPLY**

To view Position Description



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