
Casual Receptionist/customer Service Rep
6 days ago
**The Organisation**
Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere It is a one stop shop for everything fitness We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies only section, and a range of Personal Trainers.
We take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Nationally renowned as Australia’s Biggest Gym, we offer a variety of services to create a gym experience like no other - we are More Than a gym.
**The Role**
We are currently seeking enthusiastic, hard-working and motivated individual to join our team.
The key responsibilities are (but not limited to) the following:
- Customer Service and Reception - Greeting, being friendly and approachable to our guests, members and staff
- General reception duties and taking responsibility and pride in your presentation and approach
- Assisting in stock take and other administrative duties as required
- Membership and Retail Sales - A part of this role is being able to cross sell and approach guests or members to discuss and assist with their needs
- Understanding of our memberships and their requirements
- General cleaning and maintenance of the gym - Walking the gym floor and making sure both the gym and shop front is clean
- Reporting any maintenance issues that require attention
To be successful in this role, you will need:
- A professional and positive attitude
- Willingness to learn and show initiative
- Exceptional customer service skills
- High attention-to-detail skills
To be eligible for this position you must have:
- Previous customer service experience
- Strong PC literacy and administration skills
- Level 2 First Aid and CPR
- Police Check
- **Must be available for 'on call' shifts on weekend and/or overnights**
In return we offer you:
- Complementary gym membership
- Fun, friendly and exciting working environment
- Career growth & opportunities
**To Apply**
If this sounds like the position for you, then hit apply
Only Shortlisted Applicants will be contacted.
**Job Type**: Casual
**Salary**: From $26.15 per hour
**Benefits**:
- Employee discount
- Gym membership
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Penalty rates
**Experience**:
- inbound call centre: 1 year (preferred)
- outbound call centre: 1 year (preferred)
- customer service: 1 year (preferred)
Shift availability:
- Overnight Shift (preferred)
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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