Fleet Ecosystem Manager

3 days ago


Richmond, Australia Ford Motor Company Full time

**About Us**

**Lead. Grow. Transform.**

Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come.

Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, they are well-positioned to support Australian businesses in new ways.

As Australia’s largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, and specialists working across five Victorian sites. Crucially, Australia is a key global development hub for Ford and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest - models sold in around 180 markets worldwide.

Complementing this technical network, Ford Australia’s National Sales Company (NSC) located in Richmond, is the central hub for commercial and customer engagement activities across the country.

**Why Ford?**

For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car.

These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about But we believe we do more than just build award-winning vehicles—we build careers.
- Discounted lease car options.
- Multiple Employee Resource Groups - Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.
- Flexible Work Arrangements.
- Growth and development opportunities via internal and external training.
- Paid parental leave from day 1.
- Comprehensive Employee Assist Program.
- Wellness Programs including Free Flu Vaccinations and Health Checks.Paid volunteer days.

**About the Role**As a Ford Pro Ecosystem Manager, you will serve as the primary representative of Ford sales within your assigned Region. Ford is dedicated to empowering businesses by making fleet management effortless and efficient, both today and in the future, through a comprehensive ecosystem of fleet-focused solutions.

In this pivotal role, you will be at the forefront of this mission, leading the establishment and growth of our connected services ecosystem across the International Markets region (Africa, West/Southeast Asia, Oceania). You will be responsible for the end-to-end lifecycle, encompassing the development of our strategic vision, overseeing its successful implementation, and cultivating critical external relationships to drive the widespread adoption and success of our innovative solutions. This is a unique opportunity to shape the future of commercial vehicle productivity in a dynamic and expanding region

You will report directly to the IMG Transformation Director in Thailand. This role will be based in Australia at our National Sales Company Office in Richmond, Melbourne.
- A minimum of 10 years direct experience in the fleet management or telematics space.
- Strategic Business Leadership: Proven strong business acumen with the ability to manage a business line end-to-end, from strategic planning to successful execution.
- Strategic Acumen: Excellent strategic capabilities, including the ability to identify new growth areas and develop viable, feasible execution strategies.
- Industry Expertise: Deep understanding of fleet management industry practices, business models, and market dynamics.
- Customer-Centric Solutioning: Profound understanding of commercial customer needs, especially in the fleet management space, and the ability to translate these needs into innovative solutions.
- Leadership & Collaboration: Strong leadership skills with a proven ability to work effectively with diverse teams and Ford stakeholders across multiple markets and time zones.
- Communication & Negotiation: Exceptional communication and negotiation skills.
- Project Management: Demonstrated expertise in leading and delivering complex projects.
- Strategy & Business Development: Significant experience in strategy formulation and business development.

**Equal Opportunity**

All qualified applicants will receive consideration for employment and all effort will be made to ensure diverse interviewers.

Applicants must be legally authorised to work in Australia. Verification of employment eligibility will be required at the time of hire.

**Key Strategy & Vision Development**:

- Define the comprehensive portfolio of connected solutions, driven by deep understanding of fleet customer needs and competitive landscape analysis.
- Design innovative business models tailored for each market, integrating the roles of Ford, dealers, and strategic external partners.
- Formulate robust deployment plans, including market and solution prioritization, to maximiz



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