Food and Beverage Supervisor

2 weeks ago


Brisbane, Australia SOFITEL Full time

**Company Description**
Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

We are seeking a dynamic and customer-oriented Food and Beverage Supervisor for our In Room Dining department at our prestigious hotel in Brisbane, Australia. This role is crucial in ensuring exceptional dining experiences for our guests within the comfort of their rooms.
- Oversee and coordinate all aspects of in-room dining operations, ensuring high standards of food quality and service
- Lead and motivate a team of room service attendants, providing guidance, training, and performance feedback
- Manage guest orders, ensuring timely and accurate delivery while maintaining excellent customer service
- Monitor and maintain food safety and hygiene standards in accordance with local regulations
- Collaborate with the kitchen team to update and improve in-room dining menus
- Handle guest inquiries, special requests, and resolve any issues promptly and professionally
- Manage inventory, place orders, and control costs while minimising waste
- Create and adjust staff schedules to meet service demands and optimize efficiency
- Ensure proper maintenance and cleanliness of all in-room dining equipment and service areas
- Participate in departmental meetings and contribute to continuous improvement initiatives

**Qualifications**
- Proven experience (2-3 years minimum) in food and beverage service, preferably in a luxury hotel
- Previous supervisory experience in hospitality
- High school diploma or equivalent; Bachelor's degree in Hospitality Management or related field preferred
- Current Food Safety Certification and Responsible Service of Alcohol (RSA) certification
- Strong leadership skills with the ability to train, motivate, and manage a team effectively
- Excellent customer service skills with a focus on creating memorable guest experiences
- Thorough knowledge of food and beverage operations, including menu planning and cost control
- Strong problem-solving skills and ability to make quick decisions in a fast-paced environment
- Excellent communication skills, both verbal and written
- In-depth understanding of in-room dining operations and hotel guest service standards
- Knowledge of current food and beverage trends
- Ability to work flexible hours, including evenings, weekends, and holidays
- Physical stamina to stand for extended periods and lift up to 25 pounds

**Additional Information**
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

**Thrive in our Sofitel Brisbane Central community, with**:

- Discounts for ambassadors, families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.



  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24149506 **Job Category** Food and Beverage & Culinary **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Begin your journey with us as a **Food & Beverage Supervisor **at the Westin/Four Points...


  • Brisbane, Australia RPMGlobal Full time

    Food & Beverage Supervisor – Join a Destination Like No Other, Hamilton Island. Be part of something extraordinary at The Sundays – Hamilton Island’s newest luxury boutique hotel. Work alongside culinary icons Josh and Julie Niland, the award-winning duo behind Sydney’s acclaimed three-hatted Saint Peter. The Nilands bring their bold, innovative...


  • Brisbane, Australia Compass Group Australia Full time

    **_Food and Beverage Supervisor_** **_$27.83+ Super_** - **_Monday to Friday_**: - **_Small friendly team_**: - **_Flexible hours_** **_Eu_**_rest_**_ is your complete workplace food and catering partner. From tearooms to the boardroom, our range of catering solutions for busy people at work include grab ‘n’ go, barista coffee, food court options and...


  • Brisbane, Australia Compass Group Australia Full time

    **Corporate Food and Beverage Supervisor** - **Full time, Monday to Friday role - Get back your weekends!**: - **CBD location - easy commute!**: - **$35.00per hour plus superannuation!** **_Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate...


  • Brisbane, Australia SOFITEL Full time

    **Company Description** Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s...


  • Brisbane, Australia Compass Group Full time

    Wednesday to Sunday 12.00 to 8.00pm - Salaried role - Excellent Career defining role **_Chartwell's_**_ provides bespoke fresh food solutions that are unique in the market across independent schools and universities. We are passionate about the role we play in supporting the physical and emotional wellbeing of students._** **The Position**: We are...


  • Brisbane, Queensland, Australia Emporium Hotel Full time $60,000 - $90,000 per year

    We have an exciting opportunity for a Food and Beverage Supervisor to join our Team at Firma ItalianWithin the Emporium Hotel, FirmaItalian blends modern and traditional Italian cuisine that is thoughtfully curated to suit any mood or occasion. Whether it's an intimate dinner, a shared table with friends, or a special celebration, Firma delivers refined...


  • Brisbane, Queensland, Australia The Star Ent Group Full time

    Food & Beverage Supervisors | The Star BrisbaneApply now Job no: 526294Work type: Permanent Full TimeLocation: BrisbaneCategories: ManagementJoin our team as the Food & Beverage Supervisor at The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane precinct. The first phase is now open, with...


  • Brisbane, Queensland, Australia Crystalbrook Vincent Full time

    Join to apply for the Food & Beverage Supervisor role at Crystalbrook VincentBrave, bold, and bursting with energy, Crystalbrook Vincent is a five-star Hotel in Howard Smith Wharves. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation,...


  • Brisbane, Queensland, Australia Crystalbrook Vincent Full time

    Join to apply for the Food & Beverage Supervisor role at Crystalbrook VincentBrave, bold, and bursting with energy, Crystalbrook Vincent is a five-star Hotel in Howard Smith Wharves. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation,...