People and Culture Operations Specialist

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role

As a P&C Operations Specialist you are the first line for all P&C related queries and Workday functional support, managing a host of day-to-day operational activities with a strong focus on Workday, ServiceNow requests and a superior people experience. You’ll regularly collaborate with leaders, employees and P&C colleagues as you work through scenarios and problem solve, embracing the chance to contribute to broader initiatives spanning across the P&C team and beyond.

You’ll join an innovative team, who work collaboratively to provide broad ranging expert advice and enablement to our most important asset - our people

As our People & Culture Operations Specialist you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.

Day-to-day, you will:

- Provide quality operational support and advice to employees and leaders across the business, utilising a variety of technology platforms to respond, track and report
- Develop a broad understanding of P&C policies and procedures, enabling you to respond to queries in an appropriate manner
- Play a key role in embedding and enabling employee and leader self-service, shaping and implementing improved ways of working to ultimately deliver a superior people experience
- Accountability, quality and SLAs will be part of your DNA, and you’ll to take full ownership of nominated tasks and initiatives

This role will suit someone with a curious mind and transferrable skills and experiences, including:

- Experience within People & Culture/Human Resources (full employee lifecycle) will be advantageous
- You’ll have an in-built customer service ethos, having gained prior experience in roles that require quick thinking, such as a service centre / service orientated corporate function
- You’re systems savvy, with the ability to pick up new processes easily. Any exposure to Workday and ServiceNow or similar will be highly favourable
- Exceptional communications skills, both written and verbal. You’re comfortable liaising with stakeholders at all levels, and won’t be afraid to provide coaching and to educate when appropriate
- You thrive in a fast-paced environment, consistently demonstrating high levels of drive and energy to deliver whilst problem solving complex issues and challenges
- You’ll be a stickler for detail, demonstrating critical thinking at all times, even the busiest ones
- You’re curious with the tenacity to take on this role and work with us to find more efficient ways to manage the day-to-day

With a career at Transurban, you’ll enjoy a range of benefits, including:

- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
- Learning and development opportunities to support your career interests
- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
- Share offers and insurance benefits
- Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.


Job Type:
Permanent

Closing Date:
13-Nov-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VIC