Revenue Cycle Workforce Support Officer

Ramsay Health Care is Australia’s leading private health care provider with over 460 facilities in 10 countries including the UK, Europe, Asia and Australia.

Ramsay employs more than 80,000 people who are united around a common purpose of **_People Caring for People_**.

**The Opportunity**

We are currently seeking a motivated and organized individual to fill the crucial role of Revenue Cycle Workforce Support Officer. This position plays a pivotal part in ensuring the efficient allocation and scheduling of clinical coding, administration, and billing resources nationally for Ramsay Health Care.

There are full-time or part-time positions available with hybrid working supported to suit your work/life balance.

**Key Responsibilities**
- Develop and implement effective scheduling and rostering strategies for clinical coding, front office, and billing personnel across the national hospital group.
- Collaborate with Directors of Finance, Health Information Managers (HIM), Billing Hub Managers, and Front Office Managers (FOM) to assess budgetary constraints and allocate resources effectively.
- Monitor coding workflow, identifying bottlenecks and areas for improvement in resource allocation, reporting findings to the National HIM/FOM and Billing Hub Manager.
- Liaise with various departments to facilitate seamless coordination and communicate effectively to align coding and billing schedules with hospital needs.
- Generate regular reports on workforce scheduling, coding, and billing activities, conducting analysis to identify trends and opportunities for optimal productivity and resource usage.

**About You**
- Strong teamwork, collaboration and facilitation skills
- Hands-on - willing to roll up your sleeves and do what it takes to get the job done
- Strong sense of ownership, accountable for outcomes

**Your Key Skills and Experience**
- Proven ability to work in a dynamic environment and maintain positive relationships with stakeholders.
- Strong written and verbal communication skills.
- Demonstrated planning and organization skills with a high degree of attention to detail and accuracy.
- Commitment to continual quality improvement.
- Understanding of the requirements of Front Office Administration, Billing, Clinical Coding, and Health Information workforce.
- Ability to prioritize, manage, and schedule tasks effectively.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning with over 18,000 courses to advance your career.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible Leave Program and free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1972.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- A_ _**National Police** check conducted within the previous 12 months may be asked of you

**To Apply**

For enquiries, please contact: