Revenue Services Officer

2 weeks ago

Bacchus Marsh, Australia Western Health Full time

Location: Western Region | Bacchus Marsh

Job type: Full time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Accounting

Reference: 51810

Western Health Finance is seeking a permanent full time Revenue Services Officer to work within our Revenue billing team.

**To be Successful in this Role, you will have**:

- Experience in aged care, NDIS and HCP billing is essential
- Demonstrated self-motivator, excellent organisational and time management skills, with the ability to work independently in a proactive manner. Also, an effective team player with the capacity to be flexible, making a positive contribution to the team
- Excellent interpersonal and sound negotiation skills, with the capacity to successfully relate to a culturally diverse patient cohort
- Demonstrated commitment to patient service
- Demonstrated ability to manage conflict of resources and hospital priorities
- Excellent communication skills with the ability to assist, screen and intercept telephone calls and ability to liaise with multiple individuals from the health sector, clinicians, patients and their careers
- Outcome driven with strong ability to formulate strategies to address arising issues
- Excellent customer service skills
- Excellent computer literacy - MS Office intermediate skills
- Strong experience in data entry and administrative tasks
- Medicare Ineligible billing desirable
- Private Health Insurance desirable

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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