Head or Property Anz

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Toll Group

**Job Description**:
Position Title: Head of Property (ANZ)

Division: Group Enterprise Services

Location: Melbourne

Reports to (position): EVP - Global Head of Property
- OVERALL PURPOSE OF THE JOB

Primarily responsible for providing Property & Facilities Management services across the various Toll Group businesses, overseeing a portfolio of property assets spread across Aus/NZ, ensuring that all property related matters are well managed, including the leadership of the Australian Property & Facilities Management Teams.
- ACCOUNTABILITIES
- Strategy - to assist the Global Head of Property in designing and aligning property strategies with Toll Group & Business Unit vision and strategies - delivering initiatives that maximise property outcomes for the stakeholders they support.
- Leadership - manage the Aus/NZ Property & Facilities Management Teams, taking accountability for their performance and growth, seeking to establish and maintain a high-performance environment led by a highly effective leader.
- Performance - accountable for managing the team to provide corporate real estate services (ie lease management, facilities management, and investment transactions) in a manner that maximises performance for the associated business unit - whether that be financial or operationally - from the organisation’s property assets (freehold and leasehold).
- Stakeholders - to manage both internal and external stakeholders to ensure strong working relationships that facilitates the team’s effectiveness and reputation as the centre of excellence for corporate real estate services within the organisation and with external stakeholders.
- Systems/Processes - to ensure that corporate real estate reporting, systems and practices are efficient and effective - providing an environment that facilitates openness and transparency across the organisation, underpinning the team’s high-performance ambitions.
- Expertise - to provide property market expertise and intelligence to assist the business with maximising the value of its’ property portfolio.
- Projects - support property development of new assets by working closely with the National Property Development Manager to support the organisations property development strategy and initiatives.
- Safety & Environment - ensure safety is imbedded as the “given” in terms of culture and behaviour with the Team. Play a leadership role in the delivery of the Toll Property Sustainability strategy.

PRIMARY RESPONSIBILITIES AND DECISIONS/ LEVEL OF AUTHORITY

Strategy
- Deliver initiatives and outcomes aligned with Property Strategy.
- Input into Business Unit property strategies to support business plans and strategic initiatives.

Leadership
- Develop and lead team, embedding the customer centric thought process, seeking to ensure Toll’s values and strategic priorities are aligned with the team’s high performance mindset.
- As part of the Property leadership team, play an active role in the development of the team across Australia and Asia, providing guidance and direction for team members.

Performance
- Property Management:

- Accountable for Toll Property Management operating model (ANZ) and the delivery of the services outlined within it, including the systems and processes that support it.
- Supporting the property needs of the Business Units, ensuring negotiations with landlords and agents concluded in an effective and efficient manner, including all documentation.
- Provide appropriate & effective on going management of leases to ensure obligations and mitigations met.
- Provide appropriate and on time recording and reporting.
- Facilities Management:

- Accountable for Toll Facilities Management operating model (ANZ) and the delivery of the services outlined with it, including the systems and processes that support it.
- Manage the external FM provider(s) to ensure they fulfill their contractual obligations in a manner appropriate to the needs of internal stakeholders.
- Oversee the planning & budgeting for facilities management services, ensuring obligations are met in line with Business Unit expectations, engaging the 3rd party FM team to facilitate.
- Manage the liaison between Property, Business Units and external FM firm to ensure the day to day delivery of FM services is done in and effective and efficient manner.
- Ensure appropriate property advice provided to internal stakeholders on all aspects of facility management services.
- Provide appropriate and on time recording and reporting.
- Transactions
-