Clerical Officer

5 days ago

Perth, Australia Ramsay Health Care Full time

**Clerical Officer**

**Permanent Fulltime x 2**

**Angiograph Day Unit**

Join our **team at** **Hollywood Private Hospital **in Nedlands, WA.

**About the Role**

As a Clerical Officer, you will be responsible for all clerical duties within the Department and undertake all identified tasks and duties as part of a team that works collaboratively and cooperatively, sharing roles and responsibilities to meet the needs of the customer.

This will include, but is not limited to:

- Providing comprehensive customer focused service to all aspects of the Department
- Ensuring Reception and waiting areas are maintained to a high standard of presentation
- Attend to the telephones in a timely, proficient and friendly manner and be able to determine who the appropriate recipient of calls
- Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors
- Accurately admitting and discharging patients in accordance with hospital/department policies and procedures
- Processing of Medical bills for services.

**About You**

To be successful in this role, you will act as a positive role model while demonstrating an ability to foster a culture that is positive, friendly, cooperative and forward thinking. Your exceptional communication and interpersonal skills will assist in your ability to work effectively in a team environment and maintain positive relationships with all staff and customers.

You will also bring;
- Previous health services experience working with doctors, specialists, or in a hospital environment will be highly regarded
- Proven problem-solving ability
- Strong customer service skills
- Able to complete tasks within designated timeframes
- Ability to work under pressure and multi-task
- Strong computer skills with a clear understanding of MS Office suite
- Experience in medical billing
- Experience with health funds and contract interpretations
- Flexibility to cover rostering.

Desirable:

- Certificate in Medical Terminology
- Experience in hospital mainframes systems.

**About Us**

Hollywood Private Hospital is a modern, acute care hospital in Nedlands and enjoys a strong reputation for excellence in patient care. With more than 900 licensed beds, Hollywood Private Hospital is the State’s largest private hospital based on bed numbers. The hospital employs over 2,000 people and has more than 800 accredited specialists working across a wide range of disciplines including cardiology, gastroenterology, general medicine, general surgery, neurosurgery, oncology, orthopaedics, palliative care, psychiatry, rehabilitation and urology.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **including a third dose if required under State health orders
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

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