Ndis Coordinator

**Our Client’s Story**
DADAA’s impactful Mission is simple: ARTS FOR SOCIAL CHANGE.

With this straightforward yet powerful clarity of Purpose, they have grown over 28 years to become the largest Arts and Disability company in the Asia-Pacific region.

Through 3 main cultural hubs (Fremantle, Midland and Lancelin), DADAA is recognised for how they successfully connect disability culture to the broader community through their diverse range of public programs. Programs that nurture and support excellence in areas such as disability arts production, projects, audience development and other public programs dedicated to their Mission.

DADAA’s practices and offerings are completely unique in bridging the Arts, CACD, the NDIS and Health system with disability communities throughout WA and key international sitesand would already be speaking to your own values and passion for supporting NDIS participants.

**Your role**
Reporting to the Manager of Finance, the NDIS Coordinator focuses on supporting DADAA’s NDIS and Client Management systems, including delivering evidence to DADAA Finance, and ensuring that all NDIS Portal claims and records are accurate.

Some of the broad duties you can expect to perform in this role include:

- Maintain a fully compliant and confidential data base of all DADAA clients.
- Manage monthly NDIS claims on behalf of DADAA.
- Overseeing and managing the day-to-day FlowLogic system requirements and NDIS Claims processes for DADAA sites (Midland, Lancelin and Fremantle).
- Identifies and reports on FlowLogic gaps and risks in relation to service delivery.
- Prepares and process work using well defined systems that provide DADAA with the evidence base required in support of all claims and invoices.
- Records management.
- Reconciling NDIS receipts to NDIS portal claims.

You will recognise that this means the role is crucial to ensuring that DADAA sites processes are accurate and harmonised.

If from what you have read so far you believe that attention to detail and integrity is important to this role, you’re on the same track in understanding the importance of this role to DADAA.

**About you**
You already hold a similar position in administration in client services and are ready for a new and exciting challenge.

This means you will have:

- At least 2 years’ experience in a similar administration or client services role.
- NDIS claims experience.
- Excellent verbal and written communication skills.
- A work ethic of wanting to see an outcome for the client.
- Developed financial and data management skills from your previous work experiences.
- Emotional intelligence and empathy for others as a part of your normal behaviours.
- A people-focused approach to everything that you do.
- Sound understanding of the challenging circumstances that people with disabilities can be living with.
- The ability to exercise a high level of judgment and discretion.
- An analytical mind and meticulous attention to detail.
- Proficient computer software skills, including Outlook and Excel.

And finally, coming from a not-for-profit, finance, or accounting background is not essential but having a background in managing and working within a compliance framework (internally and externally) is going to be extremely well-regarded.

**Please Note**:
We truly believe in what we do, anyone with lived experiences is encouraged to apply.
- Full Australian working rights
- Eligibility for NDIS Worker Clearance

**Job Type**: Part-time
Part-time hours: 32 per week

**Salary**: From $65,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- Flexible hours
- Monday to Friday

Application Question(s):
**Experience**:

- administration or client services: 2 years (required)

Licence/Certification:

- Police Clearance or willing to get one (required)
- NDIS Worker Clearance or eligible to get one (required)

Work Authorisation:

- Australia (required)

Work Location: In person