Member Engagement Consultant

6 days ago

Noosa, Australia RACQ Full time

**Member Engagement Consultant**
**(**
**Job Number**:
**230000AE**
**)**

**Description**

**Noosa Member Engagement Consultant**

RACQ Noosa is looking for a fun, energetic and customer service superstar to join our team. No experience necessary -just a willingness to learn. We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
- Rate of pay at commencement is $31.18 Super + Penalty Rates
- Full Time Roster - Monday to Friday

**About you**:
Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic.

You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude Strong written, verbal, and communication skills

**What we offer you;**

Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities via local community events
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- We invest in your career with in-house development programs and online courses.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**Ready to apply? You’ve got this.**

RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.

**Work Locations**

Noosa

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