Safety & Security Officer

5 days ago

Melbourne, Australia Advent Security Services Full time

**About the Business**

Advent Security Services operate on a national scale and offer our employees job security, opportunities for career progression and continual training and development. With a large client base, including retail, logistics and corporate sites, we can provide you with stability and variety in your role.

**About the Role**

We are currently seeking the services of reliable and experienced full-time Safety & Security Officers to join our team in Victoria for positions in the Melbourne CBD.

**All positions are paid at 6% ABOVE the**_**Security Services Industry Award**_**:

- Level 4 rates which includes night, weekend, and overtime loadings.**

**About the Role**

The primary functions of this role will include, but are not limited to:

- Providing high quality customer service and support
- General Control Room duties including administration tasks across multiple systems (CCTV, Gallagher, Simplex, Cyber Key)
- Programming of cards and keys
- Extensive foot patrols across multiple buildings
- Safety checking of buildings and surrounds
- Building and maintaining tenant and client relationships
- Interact with various stakeholders including client representatives, building and facilities management, contractors, emergency services, employees and the general public
- First Aid for minor to serious incidents (First Aid refresher training provided every six months on site which includes resuscitation, automatic defibrillation and Oxygen Therapy training)
- Chief Warden and emergency management duties (Annual Chief Warden training provided on site)

**Skills and Experience**

To be successful, you will have excellent verbal and written English skills with the ability to work flexible hours (24/7 rotating shifts - days, nights, afternoons & weekends). You will also have excellent computer skills and have a passion for customer service delivery which will exceed client expectations and set the bar high.

You will also possess:

- Current Victorian Security Licence
- Current First Aid Certificate with the ability and confidence to respond to First Aid incidents
- Minimum 1 year of control room experience would be preferred
- Demonstrated experience with a sound understanding of varied Security systems including CCTV, Access Control and Fire Indication Panels (FIPs)
- The ability and confidence to act as the Chief Warden of the Building Emergency Control Organisation
- Team orientated nature and excellent communication skills
- Excellent presentation and grooming
- Drive and motivation to improve services and processes as required
- High-level customer service focus with a "can-do" attitude
- Professional with excellent interpersonal skills and respectful attitude towards team members, customers, and clients

Pay: From $30.58 per hour

Application Question(s):

- How much notice are you required to give your current employer?

**Experience**:

- Security: 1 year (preferred)
- Control Room: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Victorian Security Licence (required)

Work Location: In person

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