Full-time Back of House Assistant

1 day ago

Chadstone, Australia Incu Full time

We believe in our people and we know that our team embodies everything that Incu stands for.

If you believe you can contribute to the Incu family in a positive way and you have a love for fashion and general good vibes, we would be thrilled to hear from you.

The Online Fulfillment/Stock Assistant will be an enthusiastic and highly accurate individual, who thrives in a fast paced environment. The main responsibilities of this role are the picking and packing of all online orders for dispatch to customers and communicating effectively with customer service to ensure efficient Ecommerce fulfillment.

**Key Responsibilities**
- Is the point of contact for Incu Online Ship from store process
- Oversees Store fulfillment to ensure orders are being dispatched within expected timeframes and accuracy levels are maintained. Follows up with stores directly on any delays
- Working with Store Managers to efficiently manage inventory in/out
- Store Managers delegating inventory related tasks
- Picking, packing and labeling online orders for dispatch to customers
- Quality checking all items thoroughly before dispatch
- Using the fulfillment and dispatch computer systems
- Monitoring workload and reporting to manager
- Communicating effectively with customer service and a variety of staff within the eCommerce and Warehouse teams
- Monitors and records stock discrepancies in stores and ensures the correct stock adjustment process is followed to avoid further oversells online. Reports on the number of discrepancies each week/month to highlight any patterns
- Distributes packaging collateral for store teams
- Assisting with checking, tagging, and sorting stock
- Maintaining the cleanliness, organization and safety of back of house
- Working with Store Managers to conduct stocktakes with accuracy and efficiency, and assisting with post stocktake discrepancy reports to ensure accurate stock levels
- Perform ad-hoc duties as requested, which can include tasks such as stock transfers in/out, back of house stack management, customer service on the sales floor.
- Liaising with warehouse; marketing and store managers to ensure time sensitive releases are prioritized and made available by key dates as required
- Overseeing deliveries and liaising with managers and relevant parties to ensure any discrepancies are raised and corrected in a timely manner
- Working closely with store managers to ensure stores are consistently meeting their dispatch KPIs

**Knowledge and Experience**
- Experience in a similar role at the same level in retail fashion or similar
- Must have a demonstrated record of accuracy and attention to detail
- Knowledge and previous experience using inventory systems preferred
- Due to the duties associated with the position the following physical and psychological capacities are considered an essential requirement in order to perform the duties associated with the position safely._
- _Repetitive bending, squatting, and kneeling_
- _Lateral lifting of at least 15kg_
- _Use an industrial ladder of 1.8 metres_

  • Back of House Operations Manager

    1 day ago

    Chadstone, Australia Williams Sonoma Full time

    **As a Back of House Operations Manager at Williams Sonoma Inc. (known within the business as Shared Back Office Associate Manager), you will**: - Maintain open and closing standards of Back of House areas (BOH). - Co-ordinate and process shipments as delivered. - Ensure inventory records are properly maintained. - Direct merchandise flow from stock room to...

  • Casual Retail Assistant Chadstone House

    3 days ago

    Chadstone, Australia Global Retail Brands Full time

    Job Search | Login **Casual Retail Assistant | Chadstone | HOUSE**: **Location**: CHADSTONE (385) **Posted on**: 11 February 2025 - At House, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: House is a part of Australia's largest privately owned and...

  • Assistant Store Manager Chadstone House Bed

    1 week ago

    Chadstone, Australia Global Retail Brands Full time

    Job Search | Login **Assistant Store Manager | Chadstone | House Bed & Bath**: **Location**: CHADSTONE (304HBB) **Posted on**: 20 August 2025 **The Company**: House Bed & Bath & MyHouse are a part of Australia's largest privately owned and fastest-growing homewares and kitchenware retailer, Global Retail Brands. Our aim is to always deliver stylish and...

  • Assistant Store Manager Chadstone House Bed

    3 days ago

    Chadstone, Australia Global Retail Brands Full time

    Job Search | Login**Assistant Store Manager | CHADSTONE | HOUSE BED & BATH**: **Location**: CHADSTONE (304HBB) **Posted on**: 09 January 2024 **The Company**: House Bed & Bath & MyHouse are a part of Australia's largest privately owned and fastest-growing homewares and kitchenware retailer, Global Retail Brands. Our aim is to always deliver stylish and...

  • Full Time Sales Assistant

    7 days ago

    Chadstone, Australia MUJI Retail (Australia) Pty Ltd Full time

    **About MUJI** **Benefits** **Career Development**: - Progress your career into Retail Management or Head Office, or develop new skills and experiences in areas such as Merchandising and eCommerce through our Job Attachment Program! **MUJI Products**: - Generous employee discounts on a range of MUJI Products, with up to 50% off on Fashion and Household...

  • Full Time Sales Assistant

    3 days ago

    Chadstone, Australia MUJI Retail (Australia) Pty Ltd Full time

    **About MUJI** **Benefits** **Career Development**: - Progress your career into Retail Management or Head Office, or develop new skills and experiences in areas such as Merchandising and eCommerce through our Job Attachment Program! **MUJI Products**: - Generous employee discounts on a range of MUJI Products, with up to 50% off on Fashion and Household...

  • Platypus Sales Assistant Full Time

    1 week ago

    Chadstone, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...

  • Full-time Retail Sales Assistant

    3 days ago

    Chadstone, Australia MUJI Retail (Australia) Full time

    **Introduction**: **Description**: We are seeking a dedicated and customer-focused Full-time Retail Sales Assistant to join our team at MUJI Chadstone. As a Full-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our retail operations. **Responsibilities**: - Greet...

  • Full-time Retail Sales Assistants

    1 day ago

    Chadstone, Australia MUJI Retail (Australia) Full time

    **Introduction**: **Description**: We are seeking dedicated and customer-focused Full-time Retail Sales Assistants to join our team at MUJI Chadstone team in our Fashion and Household departments. As a Full-time Retail Sales Assistant, you will play a crucial role in delivering exceptional customer service and contributing to the overall success of our...

  • Full Time Boutique Coffee Specialist

    2 weeks ago

    Chadstone, Australia Nestle Full time

    **Are you ready to bring a little extraordinary into your life? At **Nespresso, **we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup of coffee can deliver an extraordinary experience while creating greater value for...