Operations Manager Patient Food Services

1 week ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:3833

**Category**:Management & Administration

**Department**:Support Services

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Food Services Department**

The Austin Health Food Services Department is an in-house service which consists of the following two business units:
Patient Food Services: provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the Austin Health Patient Food Services Department is plating approximately 2700 cook/chill meals each day. Food Services has 138 staff.

Medi Chef is located on the Heidelberg Repatriation Hospital (HRH) campus. Medi Chef produces cook/chill (short shelf life and long shelf life) meal components for both Austin Health and other clients. Medi Chef has 25 staff and currently produces 128,000 meals components per week.

**About the role**

Manage the operational and business activities of Austin Health’s Patient Food Services including effectively and efficiently managing risk and ensuring compliance with food safety requirements. This includes providing patient meals for all Austin Health campuses along with patient meals for the Royal Women’s Hospital. The role operationally manages the finishing kitchens at 3 locations: Austin Hospital, Royal Talbot Rehabilitation Hospital and the Heidelberg Repatriation Hospital.
- Effectively lead the Patient Food Services team at all campuses.
- Ensure that Patient Food Services meets its contractual obligations with its clients and enhance relations with all stakeholders.
- Manage and monitor operational KRA’s to ensure resource planning is within budget and meets volume forecasts.

**About you**:
As the Operations Manager, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- Extensive experience in food management, risk and safety management systems including but not limited to HACCP, ERP
- Fair understanding of therapeutic dietary requirements, food allergy management and prescribed diet codes.
- Ability to effectively manage budgets including ensuring sound performance and reporting implementing cost control measures.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: 9 September 2025

  • Operations Coordinator Patient Food Serv ..

    2 weeks ago

    Heidelberg, Australia Austin Health Full time

    Make an impact supporting patients, their families and carers - Full time Position - Locations: Austin Hospital, Royal Talbot Repatriation Centre & Heidelberg Repatriation Hospital Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide....

  • Operations Coordinator Patient Food Serv ..

    2 weeks ago

    Heidelberg, Australia Austin Health Full time

    **Full time, permanent role**: - **Location - Austin Hospital, Heidelberg Repatriation Hospital, Royal Talbot Rehabiliation Hospital**: - **Competitive base + salary packaging + super + 5 weeks annual leave** **Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North...

  • Operations Coordinator Patient Food Serv ..

    2 days ago

    Heidelberg, Australia Austin Health Full time

    **Full time, permanent role**: - **Location - Austin Hospital, Heidelberg Repatriation Hospital, Royal Talbot Rehabiliation Hospital**: - **Competitive base + salary packaging + super + 5 weeks annual leave** **Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North...

  • Food Services Assistant

    2 days ago

    Heidelberg, Australia Austin Health Full time

    Casual - Heidelberg - Location Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled...

  • Food Services Assistant

    2 days ago

    Heidelberg, Australia Austin Health Full time

    **Reference Number**:3916 **Category**:Management & Administration **Department**:Support Services **_Are you a current Austin Health employee?_** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse...

  • Food Services Supervisor

    1 week ago

    Heidelberg, Australia Austin Health Full time

    **FSA Supervisor Austin Health - Casual Position** An exciting opportunity currently exists for an enthusiastic and highly experienced Supervisor to join our Patient Food Services Department. Patient Food Services: provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the...

  • Patient Services Assistant

    2 weeks ago

    Heidelberg, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - Exciting opportunity to join our Environmental Services Department. We are seeking qualified, motivated Patient Services Assistants to join us. You will be an integral member of our team and provide patient-centric cleaning duties, food & beverage services, transportation of patients and patient support. - Casual positions Monday to...

  • Food Services Assistant

    3 days ago

    Heidelberg, Australia Austin Health Full time

    **Casual roles available** Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental...

  • Food Services Assistant

    2 weeks ago

    Heidelberg, Australia Austin Health Full time

    Food Services Assistant Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental...

  • Food Services Supervisor

    2 weeks ago

    Heidelberg, Australia Austin Health Full time

    **Full time, permanent role**: - **Location - Austin Hospital**: - **Competitive base + salary packaging + super + 5 weeks annual leave** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We are world-renowned for its research and...