Administration Assistant

Due to an internal promotion, Grays currently has a fantastic opportunity for a highly organised, proactive, and positive Admin star to join our motivated, friendly and customer focused Industrial Operations team at Grays. Reporting to our Industrial Administration Supervisor, you’ll be providing exceptional pre and post sales administration support to our sales team.

This is a permanent, full-time opportunity located in Hamilton, Queensland, just minutes from the beautiful portside area filled with great places to eat, catch up and exercise along the Brisbane River. Enjoy excellent flexibility including the opportunity to work from home a couple of days a week once you’re up and running.

**In this role you will be responsible for**:

- Uploading sales and stock data into our systems.
- Processing payments, refunding and invoicing.
- Assisting with post-sale reporting for the Accounts team.
- Assisting Business Development Managers with stock management reporting.
- Liaising with our lovely offshore Admin team and troubleshooting issues.
- Assisting with coordination and booking of staff travel.
- Assisting with marketing requests.
- Assisting customers with general sale enquiries.
- Providing any other administrative support that may be required.
- Maintaining positive internal and external stakeholder relationships through excellent service and communication.
- Contributing to a positive and productive team culture.

**We’re looking for someone who has**:

- Experience in an administration role, ideally involving customer service.
- Exceptional attention to detail.
- The ability to manage tasks, priorities and time effectively to meet expectations and deadlines.
- Excellent communication and interpersonal skills.
- A strong customer and relationship focus.
- Proficiency in Microsoft Word, Excel and Outlook, and an aptitude for learning new systems.
- A proactive, adaptable, positive team attitude, including a willingness to jump in and assist others as needed.

**What’s in it for you?**
- A positive, friendly team environment with fantastic colleagues and supportive managers to work with.
- Free on-site parking, large lunch room with fridge, microwave and a quality coffee machine.
- Employee discounts and perks, such as monthly vouchers to spend at Grays and regular social events such as BBQ breakfasts.
- An opportunity to grow your career in a dynamic and growing Australian business.
- Grays is committed to supporting flexibility for all employees, whether they work behind a desk or in our warehouses and yards. Our Flex at Grays flexibility guidelines help our people to get the balance right for your individual circumstances in the context of your role and team. At Grays, our starting position with flexible work requests is “how can we”. Ask us about flexibility at Grays in your interview. Please note that this role is a combination of work from home and in the office.

**About Grays**

Grays is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors. We offer our customers great value and convenience and our vendors an efficient alternative sales channel.

We employ around 400 people throughout Australia in our network of warehouses, distribution centres and offices.
- Please note, all successful applicants will undergo a right to work check, and background checks including bankruptcy and Australian Criminal History Check. Only shortlisted applicants for this role will be contacted_

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Monday to Friday

Application Question(s):

- How much notice are you required to give your current employer?
- What is your expected annual base salary?

Work Authorisation:

- Australia (required)