Mid-market Account Executive

7 days ago


Sydney, Australia Hatch Full time

** This role is at Attentive (not for Hatch)**

Hatch is supporting Attentive to find a great Mid-Market Account Executive (Australia) to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Attentive.

**About the role at Attentive**

We’re looking to hire an outcome-oriented Mid Market Account Executive to be a foundational member of our international Sales team in Australia, responsible for driving new customer acquisition and establishing and nurturing a strong pipeline. You’re a motivated and strategic team player who would be integral in our growth plan.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Responsibilities**
- Adoption and Success Management - Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Attentive.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $65,000.00 - $90,000.00 per year



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