Digital Forensics Incident Response Manager

6 days ago

Melbourne, Australia Triskele Labs Full time

**About Triskele Labs**

**The Role**

This is not a hands-on forensics role. Instead, you’ll be leading incidents from the front, keeping clients informed, managing our internal DFIR team’s momentum, and acting as the voice of reason in moments of crisis. You’ll need to be technical enough to interpret complex scenarios and communicate them clearly to clients, law firms, insurers, and internal stakeholders.

**Requirements**:
In this role, you’ll be at the forefront of managing cyber incidents for a diverse client base, ensuring clear communication, effective coordination, and seamless delivery of incident response services. You’ll work closely with clients, insurers, legal teams, and technical experts to keep investigations on track and provide timely, actionable updates. This position requires a balance of technical fluency and strong stakeholder management skills, making it ideal for someone who thrives in high-pressure environments and is passionate about supporting organisations through critical cyber events.

**Key Responsibilities**
- Manage end-to-end coordination of cyber incidents across a wide range of clients
- Act as the main point of contact for clients, insurers, and incident response law firms
- Translate technical findings into clear, actionable updates for both technical and non-technical stakeholders
- Keep DFIR investigations on track by setting direction, managing timelines, and clarifying objectives
- Build and deliver update decks and talking points for incident status update calls
- Participate in paid after-hours and weekend incident response rotation
- Assist with planning, preparation, and follow-up for tabletop exercises and readiness reviews

**What We’re Looking For**
- 1 or more years in incident response, cybersecurity, or technical coordination roles
- Strong understanding of ransomware, BEC, threat actor behaviour, and common IR workflows
- Excellent communication and stakeholder management skills
- Comfortable leading client-facing calls and briefings in high-pressure situations
- Technically fluent, you understand the language of IR and can translate it clearly, but you're not expected to conduct hands-on forensics
- Experience working with legal teams, insurers, and executive stakeholders
- Based in Australia or New Zealand with full working rights

**Benefits**

**Why Join Us**
- Work alongside one of the most experienced DFIR teams in the region
- Join a company that completed over 200 incident responses last financial year
- Flexible conditions and paid on-call support
- Engage directly with major clients, insurers, and cyber law firms
- Be part of a growing, respected team where your leadership makes a real difference

**How to Apply**

We’re always ready to speak with strong communicators who thrive in high-stakes environments.

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