Lead Administrator

2 weeks ago

Vermont, Australia Early Start Australia Full time

We are currently seeking an experienced **Lead Administrator** to join our Vermont clinic.

You will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an organisation that values your growth, passion and skills

**About Us**:
Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services to children and their families.

Early Start Australia offers a highly supportive workplace, interested in your development. With access to some of the best and brightest minds across Australia, you can expect continued learning and development opportunities and career growth to match your personal and professional goals.

**The opportunity**:

- Working a 9 day fortnight (get every 2nd Friday Off)
- Acting as the first point of contact when families reach out to our service
- Making and managing both in clinic and mobile appointments for numerous therapists
- Collecting patient information, maintaining patient privacy and accurate data entry
- Building rapport/positive relationships with our valued clients
- Accounts receivable
- Processing NDIS claims as well as other accounts and invoicing duties
- Assisting our therapists with Administration tasks relevant to therapy
- General computer work

**What do you need to join?**
- Knowledge of NDIS administrative requirements/funding packages, or similar
- Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families
- Experience with practice management software, Medicare and Eftpos will be advantageous
- A positive attitude and willingness to learn
- Ability to multi task
- Proficient use of Microsoft Excel, Outlook and Word
- A proactive and committed approach to quality improvement
- Excellent time management and organisational skills
- Compliance - Working with Children Check, National Police Check, NDIS workers screening check and First Aid certificate.

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