Duty Manager

9 hours ago

Canberra, Australia Crowne Plaza Hotels & Resorts Full time

We're looking for a Duty Manager to join our Front Office team at Crowne Plaza Canberra. You’ll champion our ‘one team’ approach to make sure we provide our guest with an outstanding hotel experience.

Every day is different at IHG, but you’ll mostly be:

- Hands on management of the Front Office, and supporting our teams in other departments
- Leading the way - managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring our team deliver authentic, memorable experiences
- Developing your team’s skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations

What We need from you:

- 2 years’ hotel front desk or guest service experience
- Experience in leading a team
- Excellent communication, problem solving, reasoning and motivational skills
- Working knowledge of hotel property management systems
- Availability to work a rotating roster, including evenings, weekends and public holidays

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay for even further

Join Crowne Plaza as one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create and environment where that can happen.

We are proud to be IHG and we know you will be too #RoomToGrow

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Duty Manager

    1 week ago

    Canberra, Australia Qantas Lounges Melbourne Full time

    At Qantas Lounges by Accor, we provide a team environment that is supportive and trusting at all levels and our people are encouraged to work collaboratively. Our reputation is founded on guest passion, sustainable performance, innovation, spirit of conquest, trust and respect. We are seeking a highly motivated Duty Manager to join our experienced and...

  • Duty Manager

    2 weeks ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is seeking to engage multiple...

  • Duty Manager

    2 weeks ago

    Canberra, ACT, Australia Harris Farm Markets Full time $60,000 - $90,000 per year

    Team-based environmentAccess to company benefits including up to 25% discount storesTake your managerial skills to the next levelDuty Manager | HARRIS FARM MARKETSStep into leadership. Grow with a business that's fresh, fast-paced, and full of flavour.At Harris Farm Markets, we do fresh food differently. We're a proudly family-owned Australian business with...

  • Duty Manager

    2 weeks ago

    Canberra, Australia Ainslie Group Full time

    Ainslie Group is one of the largest Club Groups in the ACT and acts as an entity for the Ainslie Football & Social Club and Gungahlin Lakes Golf & Community Club. Canberra has been our home since 1927 and in that time we have grown to be iconic leaders in supporting the community through Australian Rules football, golf, baseball and hospitality services....

  • Duty Manager

    2 days ago

    Canberra, Australia UniLodge Full time

    Casual Opportunity - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and passionate about our mission....

  • Duty Manager

    6 days ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Duty Manager

    10 hours ago

    Canberra, Australia Mulpha Full time

    **Introduction**: THE OPPORTUNITY. Canberra International Golf Centre sits within the Swing City portfolio which is part of the Mulpha Group (“Mulpha”), one of Australia’s most experienced real estate and hospitality investors with highly specialised operational management and development capability. We are seeking an experienced Duty Manager. In your...

  • Duty Manager

    2 weeks ago

    Canberra, Australia Crowne Plaza Hotels & Resorts Full time

    We're looking for a Duty Manager to join our Front Office team at Crowne Plaza Canberra. You’ll champion our ‘one team’ approach to make sure we provide our guest with an outstanding hotel experience. Every day is different at IHG, but you’ll mostly be: - Hands on management of the Front Office, and supporting our teams in other departments -...

  • Duty Manager

    1 week ago

    Canberra, Australia Mulpha Full time

    **Introduction**: THE OPPORTUNITY. Canberra International Golf Centre sits within the Swing City portfolio which is part of the Mulpha Group (“Mulpha”), one of Australia’s most experienced real estate and hospitality investors with highly specialised operational management and development capability We are seeking experienced Duty Managers on a casual...

  • Duty Manager

    4 days ago

    Canberra, Australia Hudson Australia Full time

    Our client, in the commercial sector is seeking a full-time permanent **Duty Manager** to join their team, based in inner south suburb of Canberra. - **This position requires shift work, 7 days per week / 24 hours per day.**: - **Great organisational culture and work with a collaborative team.**: - **Excellent employee benefits.** **Key...